BBB Business Review

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This Business is not BBB Accredited

Phoenix American Warranty Company, Inc.

Phone: (305) 266-5665Fax: (305) 261-4465View Additional Phone Numbers6303 Blue Lagoon Dr., Suite 225, MiamiFL 33126-6004http://www.phoenixamerican.com

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BBB Accreditation

Phoenix American Warranty Company, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Phoenix American Warranty Company, Inc.'s rating include:

  • 89 complaints filed against business

Factors that raised Phoenix American Warranty Company, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 89 complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

89 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues63
Problems with Product / Service26
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 89

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Phoenix American Warranty Company, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 08/30/1999Business started: 06/25/1985
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Office of Insurance Regulation
200 East Gaines Street
Tallahassee, FL32399
(850) 413-3140
http://www.floir.com

BBB records show a license number of 60050 for this company, issued by Florida Office of Insurance Regulation. Their web address is http://www.floir.com.

Check License Status: http://www.floir.com/companysearch/each comp.aspx?IREID=103357&AUTHID=103357&FICTNAME=&CCRCNAME=&passCompanyType=MOTOR%20VEHICLE%20SERVICE%20AGREEMENT%20COMPANY&passCompanyName=PHOENIX%20AMERICAN%20WA

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: June 1985, FL

Contact Information
Principal: Matthew P. Brooks (Assistant General Counsel)Ms Katherine Aponte (Chief Financial Officer)Mr R. Steven Brooks (President/CEO) Customer Service Manager
Business Category

Auto Warranty Service, Extended Warranty Contract Service Companies

Alternate Business Names
Phoenix Extended Care, Inc., Phoenix Extended Care, Inc., Wynns Extended Care, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.