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Consumer Complaints

This Business is not BBB Accredited

Transport Connection

Phone: (561) 982-1275Fax: (561) 982-9594

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Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service2
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints3

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (3)
07/06/2015Problems with Product / Service | Read Complaint Details
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Complaint
The guy I talked to called me up cussing me out because I didn't use his company to transport my vehcle.
I received a quote to transport my 2012 Mazda 3, from Florida to New Mexico, from Transport Connection. When I got a better quote from another company, I got a very rude and volger voice mail from him asking if I'm "stupid or just a cheap scape." Dropping the f bomb on me and everything. This guy should not have a business.

Desired Settlement
Close your business!

04/14/2014Problems with Product / Service | Read Complaint Details
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Complaint
Company president **** ****** is crazily rude and aggressive.
I want to ship my car from OH to CA, and I got a quote from **** ****** from Transport Connection, and later I decided to go with another carrier and I sent a polite response to him: "I am sorry that I used another company, thank you for the offer though." And then I got an email in a few minutes from *************@hotmail.com saying: "That's because it's your nature to be a cheapskate and that's why you will always get ******* in life. You should've gone to either Wal-Mart or Costco. I'm sure that they both could've beaten whatever low-ball offer that other boiler room ****-hole company got you in the door and scammed you with." I have never seen a person as rude in business and I am just glad I didn't go with his company in the first place.

Desired Settlement
I am deeply insulted by his offensive words, I would like a formal apology and monetary compensation of $40 because I spent more than 1 hour researching this guy and his company, and filing complaints everywhere I can think of.
I am paid more than $40 an hour so I think this is appropriate.

04/14/2014Advertising / Sales Issues | Read Complaint Details
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Complaint
the most abusive language you ever heard in your life,the fact this guy is allowed to run a business is a disgrace, he called me back cursing me out
the owner called me cursing dropping the "f" work 30 times in 2 minutes cursing me out because i did not use his service then emailed me several times calling me cheap *******,,this guy needs his license to do business revoked,,i mean seroisly

Desired Settlement
an apology would be nice

Industry Comparison| Chart

Auto Transporters & Drive-Away Companies, Auto & Truck Brokers

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.