BBB Logo

Better Business Bureau ®
Start With Trust®
In Southeast Florida & the Caribbean

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 12/18/2000

Schumacher Auto Group, Inc.

Find a Location

Phone: (561) 683-3200Fax: (561) 615-3375View Additional Phone Numbers3031 Okeechobee Blvd, West Palm BeachFL 33409-4015View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 12/18/2000

BBB has determined that Schumacher Auto Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Schumacher Auto Group, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Guarantee / Warranty Issues1
Problems with Product / Service7
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Schumacher Auto Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: 01/01/1971Business started: 01/01/1971
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Dept of Highway Safety/Motor Veh
(850) 617-2000
http://www.flhsmv.gov/

Palm Beach Tax Collector
PO Box 3715 301 N. Oliver Ave, 3rd Flr
West Palm Beach, FL33402-3715
(561) 355-2264
http://www.co.palm-beach.fl.us

BBB records show a license number of VF-11655 for this company, issued by Florida Dept of Highway Safety/Motor Veh. Their web address is http://www.flhsmv.gov/.

BBB records show a license number of 198215049 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=198215049&a=1777574

Please note that governmental licensing information may not be current.

BBB records show a license number of 198231893 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=198231893&a=1777575

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Ray Gould Customer Contact: Ms. Lane Henderson (Custom Relations Manager) Dan Ayers (Used Car Manager)Mr. Doug Battelene (Service Director)Mr Ron Cartaino (Manager) Tracy Long (Parts/Service Director)Mr. Rick Ruiz (VW & Saab Service Director)Mr. Charles Schumacher (President)
Business Category

Auto Dealers - New Cars

Alternate Business Names
Schumacher Automotive, Schumacher Hummer, Schumacher Saab & Infinity, OFFLEASE4LESS
Industry Tips
Buying a New Car
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.