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Find a Location

Infiniti of Coconut Creek has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Infiniti of Coconut Creek

      5501 W. Sample Rd. Coconut Creek, FL 33073

      BBB Accredited Business
    • Infiniti of Coconut Creek

      5501 W. Sample Road Coconut Creek, FL 33073

      BBB Accredited Business

    Business ProfileforInfiniti of Coconut Creek

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2006

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Infiniti of Coconut Creek is a new and used car dealership, with related products and services.

    Business Details

    This is a multi-location business.

    Find a Location

    Infiniti of Coconut Creek has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Infiniti of Coconut Creek

        5501 W. Sample Rd. Coconut Creek, FL 33073

        BBB Accredited Business
      • Infiniti of Coconut Creek

        5501 W. Sample Road Coconut Creek, FL 33073

        BBB Accredited Business
      Location of This Business
      5501 W. Sample Rd., Coconut Creek, FL 33073
      BBB File Opened:
      3/2/2004
      Years in Business:
      24
      Business Started:
      5/3/1999
      Accredited Since:
      3/31/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • T T of Sample, Inc.
      Business Management
      • Ms. Barbara Buccieri, Controller
      • Rose Sava, Service Manager
      Contact Information

      Principal

      • Rose Sava, Service Manager

      Customer Contact

      • Mr. Madhav Nair, General Sales Manager
      • Ms. Barbara Buccieri, Controller
      • Rose Sava, Service Manager
      Additional Contact Information

      Fax Numbers

      • (954) 861-6109
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      March 12 2022. When I went there I traded in a boat and a car. The car dealer ******** who is a felon he told me that. I brought ****** cash and I can prove all this. I had the worse car experience of my life there. First of all the ad online said the car was ***** then when I got there it went to ******. ******** told me he would give me ***** for my trade in and they gave me *****. They lied and cheated me. They also said I would get another key because the car was used. I it took me 8 months to get my extra key. They also said I would get 4 new tires and all I got were 2. Another lie from ********. I just had to put 2 new tires on. The total cost for a basic q60 was ******!!!!!! They lied to me and said I was getting infinity warranties! I spent ***** on some 3rd party scam warrantys that refuse to fix my car! I made several complaints to infinity corporate!,,
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steven K

      1 star

      04/01/2024

      This dealership does not care about their customers. I have leased six ***************** and purchased one. Though I have loved the cars themselves, I would never deal with this dealership again. I bought my last vehicle at lease expiration and paid in full for it. Unfortunately, my bank made an extra monthly payment after the lease was paid off. I asked them at the dealership to reduce that amount from my purchase payment, and they would not (even though I brought proof of the payment). They gave me a number to call, but no one will help me get my overpayment back. Is this how you treat a long time client? I don't think so. Don't be fooled by their promises to take care of you. All they care about is making every dollar they can off of you by charging you every fee they possibly can. Steer clear! *******************

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