Cypress Law GROUP,
I hired them to do a loan modification they did nothing.
I hired cypress Law Group to do a loan modification 2 years ago. They did nothing never talk to the lawyer only the receptionist sent them paper they did nothing called them and asked for my money back and they told me my loan was modified so I said when was that my house is in for closer and there taking it. I think its wrong for someone to take money that you work so hard to get and do nothing. I just want my money back.
I AM TRYING TO GET MY MONEY BACK.
We strongly disagree with the accusations made by Ms. *******. We have worked diligently on her file and can provide documents, emails, court pleadings, text messages, call logs, and the court docket, which will reflect the work done on her file and show that she was updated throughout the process. We have successfully prevented the bank from foreclosing on her property for over three years. We have been in contact with Ms. ******* to try and work this situation out and will continue to do so.
(The consumer indicated he/she DID NOT accept the response from the business.)
I strongly Disagree with what Cypress Law group after I wrote to BBB they contacted me and I asked them how they let my house go he said he contacted me but didn't know my email and asked me to give it to him and then I asked him how can you go to court representing Darren my ex when I hired him to save my house NOT ****** I told him I have never talked to him only Christi tripps I would like to see the emails because I have three years in my file none from cypress law group and also the paper I signed and my ex- Husband signed stating we agree to letting my house go. I have never signed anything allow that to happen. I was never been served I went and got the court doc. and they don't even have the right age on the paper and have a blonde headed women they supposedly served I have red hair also it states I am 42 years old I am 51.Yes please send me the papers I signed and also my ex-husband signed because when I asked for them he said the bank has them.... really!!!because I didn't know you could represent someone that never hired them (my Ex)explain that.
Final Business Response
Client retained Cypress in August 2011. We were retained to try and get her a loan modification agreement with the bank that would allow her to keep the property, and also to defend her foreclosure law suit. We went above and beyond to accomplish both. She was offered a modification and we vigorously defended her foreclosure and kept her in her property for THREE AND A HALF YEARS.
Our office corresponded with the bank and we were ultimately able to process and get her approved for a loan modification that she eventually rejected. For her case, we defended it to the best of our ability, and were very successful as it was defended for over three years.
We filed many pleadings and discovery including, but not limited to, the following:
She was personally served with a foreclosure lawsuit on 1/11/12. On January 27, 2012 we filed a notice of appearance in her case & filed motion to stay proceedings. Spoke with client on January 24, 2012 and emailed copies of initial Notice and Motion to client on January 28, 2012.
As the bank was not moving the case, we filed a motion to dismiss in August, 2012. Plaintiff filed a response to the motion to dismiss and it was ultimately denied by the judge. Thereafter, we filed an answer and affirmative defenses on December 31, 2012 along with a request for admissions. On May 27, 2013 we filed and served a notice of change of address and emailed a copy to client.
In July 2013 the bank tried to move their case towards judgment by filing a motion for summary judgment, however we were able to prevent them from obtaining judgment and forced them to reply to our affirmative defenses. This delayed the bank almost another year as they were not prepared for our defenses and therefore could not proceed on their summary judgment.
In May 2014 we attended a case management conference set by the judge and were able to prevent the bank for setting the case from trial for another few months, however on June 26, 2014 the court entered an order setting Trial for September 11, 2014. Trial was then canceled because Borrower was offered a loan modification. On August 14, 2014 Bank of America sent a letter directly to client advising her she was no longer eligible for a modification because she notified **** of ******* that she did not wish to accept their offer. As such, the case was ultimately reset for trial on April 7, 2015. Counsel was able to get Bank of America to provide an extended 120 day sale date and more importantly, a deficiency waiver, saving her potentially hundreds of thousands of dollars that would be owed to her lender after the foreclosure sale. The bank cannot come after her for any money because of this waiver we obtained.
Counsel also sent many emails over this time period, including but not limited to: June 30, 2014 to advise the matter had been set for trial and to contact our office to discuss; September 3, 2014 to discuss why she declined the loan modification offer; January 24, 2015 to advise the matter had been reset for trial and contact us to discuss; March 26, 2015 to discuss the pending trial and loss mitigation; June 2, 2015 and June 11, 2015 to discuss the entry of final judgment of foreclosure and her complaint with the BBB.
Ms. ******* claims she was not served but the docket clearly shows she was and she provided our office with the summons and complaint.
Client also claims she didn't receive the emails but they were all sent to the email address originally provided, and no emails were ever bounced back as undelivered. Our office was processing her loan modification while at the same time defending her foreclosure. As she admits, she was in contact with our office, specifically ******* ****** who was one of the main processors of all the paper work needed to obtain a loan modification offer. She never once expressed to Christy or anyone else that she wasn't receiving emails or unhappy with her representation. If she was unhappy all she had to do was call the office and speak to an attorney, or email or text one of the attorneys directly but never did, even though she had all of the relevant contact information. If our office was not in regular contact with Ms. ******* she would not have been offered a modification, as obtaining a loan modification offer from the bank requires much correspondence with our office, as well as the exchange of a large amount of paperwork.
There were also many recent text exchanges and phone calls from the attorney reaching out to try and resolve this issue, and to confirm her email address so that we can send her copies of the work we have done, but for some reason she refuses to provide us an email address. She keeps saying that she wants us to send her proof of the work that was done but won't provide us with an email address to send to her the work. We have documentation from the bank confirming that she rejected the proposed modification we obtained for her. We have copies of all emails and pleadings, and have saved all the texts messages. The court docket also reflects all the work that was done on her case. We would love to provide these items to her but again, she refuses to cooperate with our office. A copy of the letter from Bank of America saying she rejected the modification offered, and a copy of the docket from her case are attached to this response.
Final Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
I text cypress law group: my text was i contacted cypress law group over and over in the past three years just to get I'LL call you back and they never happened. Pretty sure you don't have the paper I requested because it wont be a problem sending them by mail and if you read the paper bank of america modified my loan that didn't happen because I asked for the paper work on that and you said you didn't have it and I still want to know how you represented ****** ******* IN court when he didn't hire you . Respond from cypress law group: If I didn't represent ****** a court default would have been entered against him. MADE NO DIFFERENCE IN THE CASE.My feelings is that it would have made a difference if he new he was being represented from the beginning he never hired cypress so how can you represent him. I just don't Understand when I hired you.I guess you can put your name on any docket anyways back to the text next text my communication and pleading have been emailed to you when we spoke on the phone a few years ago you asked me to email you my initial pleading then cypress also text CONTACT BANK OF AMERICA DIRECTLY REQUEST A COPY OF YOUR REJECTION BECAUSE THAT'S WHERE you SENT IT. IF YOU ARE representing me SHOULDN'T YOU HAVE A COPY.I have talk to ****** ****** a year ago she was quite confessed and over whelmed and could find my folder she said she would call me back famous quote from this lawyer. I would like the emails he sent me and and the paper work I signed refusing modification also I would like to know if I hired him why is he representing ****** *******.I would like it sent by certified mail so I know I have then and so does he. It seems to be a problem with cypress to send the by mail.This Law Firm is a RIP off and doesn't do what they say.