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            Business ProfileCentral Air Control, Inc.

            Air Conditioning Contractor
            BBB accredited business

            Contact Information

            2651 West 79th Street

            Hialeah, FL 33016

            Visit Website
            Email this Business
            (954) 524-7266

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/30/2009

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Central Air Control, Inc. offers air conditioning sales and service.

            Business Details

            Location of This Business
            2651 West 79th Street, Hialeah, FL 33016
            Email this Business
            BBB File Opened:
            8/15/2000
            Years in Business:
            49
            Business Started:
            6/6/1974
            Accredited Since:
            11/30/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. Rene Alvarez, President
            • Mr. Alfred Alvarez, General Manager
            • Mr. Ruben Alvarez, Vice President
            Contact Information

            Principal

            • Mr. Rene Alvarez, President

            Customer Contact

            • Mr. Rene Alvarez, President
            • Mr. Alfred Alvarez, General Manager
            • Mr. Ruben Alvarez, Vice President
            Additional Contact Information

            Fax Numbers

            • (305) 558-8295
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The company installed the ** unit when the house was built there have been multiple issues with the ** unit and I explained my concern to them. Instead of resolving the issue, they are trying to upsell even though the part is under warranty. Yesterday it was agreed that they would come out to troubleshoot the issue they arrived late. I was advised by the tech that they needed to replace the fan motor on the compressor but because the warehouse was closed he could not complete the work that i would have to call this morning and it was best for me to get a new system that then install for close to about $5000.00 dollars for a carrier system. The agreed-upon rate to come out was ***** dollars and because my part was under warranty there would not be a charge. Now after i call they said that i would have to pay ****** for Labor which was incorrect. The person on the phone advised me to call another company to deal with it even though they installed it and hung up. I have no ** now hopefully i can find someone to repair it temporarily
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dmc

            02/07/2023

            I bought a 17 Seer Carrier air conditioning unit from Central Air Contro l Inc. in June of 2019. This unit was purchased with a 10 year manufacturer warranty and functional parts. Ever since the unit have been installed, they have been out to fix some issues. The owner ******, will not return phone calls or written correspondence. My unit have been out of service since December and he will do absolutely nothing to communicate with us. I need some help.

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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