BBB Business Review

This Business is not BBB Accredited

Avantis Financial

(605) 444-8012101 N Main Ave # 220, Sioux FallsSD 57104-6452

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BBB Accreditation

Avantis Financial is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Avantis Financial's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Avantis Financial

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
08/31/2015Billing / Collection Issues | Read Complaint Details

Back in **** and **** I took out payday loans with this company and paid them in full. Now7 years later 2 holding companies indicate I owe them money.
Problem 1) date ******* Case ***** with *** phone number ************ indicates that ******************* says I owe them money (for a payday loan I took out in ****)

Problem 2) date ******* Case ****** with ************* with phone number ************ now also indicate I also owe **************** (for a payday loan I took out in ****)

Avantis Financial website is no longer available and I have no way to contact them to get this figured out. I owe neither of these companies any money. I just dont know what to do. Can you please help?

Desired Settlement
I am looking for help to get the information from avantis financial to prove I owe nobody any money and to have these two issues resolved once and for all. One of the companies even called my place of employment and left a very detailed message about the claim and how they were going to garnish my wages on a phone that isnt even mine and my manager had to bring it to my attention. What a breach of privacy! I am just at a loss of how to get this rectified

Business Response
Contact Name and Title: ***** *****- Dir of Ops
Contact Phone: **********
Contact Email: ******************
Ms. ****** did obtain 11 loans with Avantis Financial between *********. Each and every loan was paid back to Avantis in a timely/accurate fashion and the account notes reflect this. There is no outstanding balance for Avantis Financial.

It appears that you are receiving calls for **************** and *******************. Avantis Financial has no association with either of these companies. None. To stress- Avantis Financial is not associated with either of these companies in any way.

In a brief ****** search, I did see other consumers with complaints of these organizations attempting to "scam" them but you will need to talk to these companies directly.

Please let us know if you have any additional concerns or questions.

Industry Comparison| Chart

On-Line Financial Services, Internet Services, Loans, Financial Planning Consultants

Additional Information

BBB file opened: 05/05/2006Business started: 07/01/2003
Type of Entity

Limited Liability Corporation

Business Management
Principal: Mr. James Jacobson (President)Customer Contact: Mr. Steve Holtz (Directory of Administration)
Business Category

On-Line Financial Services, Internet Services, Loans, Financial Planning Consultants

Products & Services

This company provides short term personal loans via online applications.

Map & Directions

Map & Directions

Address for Avantis Financial

101 N Main Ave # 220

Sioux Falls, SD 57104-6452

To | From


1 Locations

  • 101 N Main Ave # 220 

    Sioux Falls, SD 57104-6452(605) 444-8012

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota, The Kansas Plains and Southwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Avantis Financial is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Email Addresses


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on August 1, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for On-Line Financial Services


What is BBB Advertising Review?

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BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.