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The Snake River Region

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This Business is not BBB accredited

Franklin Financial

Phone: (888) 262-3071 125 S. King St. P.O. Box 15150, Jackson, WY 83001 ! There is an alert on Franklin Financial !

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Description

This company offers a work at home business processing credit cards.  According to consumer complaints, the company charges a fee ranging from $1795 to $7500 to begin the program.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Franklin Financial include:

  • BBB concerns with the industry in which this business operates
  • BBB does not have sufficient information to determine how long this business has been operating
  • 13 complaints filed against business
  • Failure to respond to 9 complaints filed against business
  • 2 complaints filed against business that were not resolved
  • 3 serious complaints filed against business
  • BBB does not have sufficient background information on this business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 13

Additional Complaint Information

Complaints on file with BBB generally allege that after paying for the program customers are unable to get assistance from the company or are high pressured into purchasing the program. 

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Franklin Financial
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

top
BBB file opened: November 16, 2011
Business Category

WORK-AT-HOME COS. CREDIT CARD PROCESSING SERVICE

Alternate Business Names
Cash Flow Capital Cash Flow Capital of Arizona
Additional Information

BBB has been unable to confirm that Franklin Financial Solutions in Jackson, Wyoming has a physical location at 125 S. King St.  Businesses at this address were unaware of Franklin Financial Solutions being located in the building.  

BBB contacted company representatives in Chicago and Phoenix to confirm the address in Jackson, Wyoming.  Representatives stated the address on the website was correct and when BBB requested confirmation that Franklin Financial Solutions was at the address stated, BBB was told it was correct and disconnected.  

The PO Box listed for the company is not an actual post office box number.  The BBB confirmed this with the United States Postal Service.  Any mail sent to the physical location in Jackson, Wyoming is always returned as undeliverable.


Customer Review Rating plus BBB Rating Summary

Franklin Financial has received 1 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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Industry Ratings Comparison Chart X
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Snake River Region. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Mail sent to the business on 11/18/2011 was returned by the U.S. Postal Service as Insufficient Address.

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