Business ProfileforFiler Mutual Telephone Company

I have Truleap for internet, it's been pretty good service until about 6 months ago, I started having issues getting online, They always had their techs check out everything remotely, said it looks fine, finally ********************* recommended I go with their most expensive package ***** a month and that would fix the issue. They came out and put in new equipment and I showed the young man what my internet was doing with a video I took. He didn't know why it did it. Everything seemed to be much better, until I went to get online one morning and it wouldn't let me connect. I contacted ********************* and let her know it was till having the same problem, though not as much. She responded saying that in the company's and my best interests of customer service they were dropping me and cutting off my service as of July 31, 2023. I got her email July 25th. I did respond, saying that it was better to have some service than no service, and I could not believe they were just going to dump me as a customer. She said herself, the technicians, and upper management decided it was best for them to drop me. The kicker is, my Mom owns this house, I live in an apartment above the garage. I have my own Truleap service and my mom has her own truleap service. My mom has NOT had any of the problems I have. Her dish is placed different than mine, other than that, She pays for the cheap service, $49.95 a month. I'm paying $***** now a month. I do not understand why I am dumped for service and my mom still gets hers. I am deaf and unable to use a phone. I can use text and email. I would of figured Truleap would want to find the issue and fix it. We are paying the Geek Squad to come out to try to fix it, only They're coming out August 3rd. I'm being cut off July 31st. That's 6 days to try to find another service. Please help, I don't want to have no service. I've been their customer for over 2 years now. Thank you.