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Find a Location

Broadmoor RV Superstore Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBroadmoor RV Superstore Inc

    RV Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2012

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Broadmoor RV Superstore Inc., offers RV Sales - new, used, consigned, Service, Parts, Full Service Repair, Restoration and Collision Center.

    Products & Services

    Class A Motor Homes, Class B Motor Homes, Super C Motor Homes, Fifth Wheels, Travel Trailers, Truck Campers

    Business Details

    This is a multi-location business.

    Find a Location

    Broadmoor RV Superstore Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Pasco, WA 99301-9011
      BBB File Opened:
      4/6/1999
      Years in Business:
      27
      Business Started:
      12/1/1996
      Business Started Locally:
      12/1/1996
      Business Incorporated:
      12/23/1996
      Accredited Since:
      11/1/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      8:30 AM - 6:00 PM
      Su:
      11:00 AM - 5:00 PM
      Business Management
      • Ms. D'Ann A Ramsey, Vice President
      • Ms. Debbie Hughes, Admin Asst
      • Mr. John A Ramsey, President
      • Travis Blake, General Manager
      Contact Information

      Principal

      • Travis Blake, General Manager

      Customer Contact

      • Ms. Debbie Hughes, Admin Asst
      Additional Contact Information

      Fax Numbers

      • (509) 546-0600
        Primary Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      purchased a slide in pick-up camper Artic fox 865 salesman explained loaded weight would be **** LBS he lied actual weight **** LBS empty loaded will be close to **** LBS depending on supply's. i have contacted the dealer and have had no help in a resolution to this problem. the general manager ****** is not returning phone calls. i would have not purchased the camper if the dealership would have been forthcoming with the actual weight of the product it is creating a safety hazard due to the pickup being over weight. I believe the salesman ****** was very deceitful about the actual weight just to get the sale. Purchase date 10-11-23 i advised him of the problem via text message evening of 10-11-23 he told me i was wrong and the scale was not right i have certified cat scale ticket of weight of pick up and camper. Broadmoor RV in ***** **. was the dealer
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      E. S.

      1 star

      05/13/2023

      I own a small business. Got a call from them to go fix some cracks in the rv building and to clean off the windows. I did this work in February 2023. I sent multiple invoices and emails. They still have not payed me for the work I did. They never even responded to the multiple emails I sent. When ever I call and say why I'm calling they are never available. I also left voicemails and never got a response. The dishonest of this company is unreal. All I'm trying to do is get the money that they said they would pay me to do the work.

      Broadmoor RV Superstore Inc Response

      05/15/2023

      Broadmoor RV SuperStore did not hire this business, they were subcontracted through a company called Custom Toolz out of ******** **.  Custom Toolz has been paid for the job and they are responsible to pay the subcontracted business.  We contacted Custom Toolz several times on behalf of the business above to pay this bill.

      Customer Response

      05/16/2023

      We were hired by Broadmoor, ************** signed of on the work indicating that Broadmoor was to pay **. We have a signed estimate. When the job was completed he told us that they would mail the check. We never received a check. We never got paid for the work we did on their building. Broadmoor now has a nice building with walls that have been fixed a windows that were cleaned. Broadmoor is trying to take advantage of a small business. Broadmoor never informed ** that Custom Toolz was who was responsible to pay for **. We contacted Broadmoor over 10 times in regards to this issue. We contacted via phone, left voicemails, and sent emails. They never responded. This is the first time I have heard about this "Custom Toolz" being responsible to pay **. Their dishonesty is baffling. I am so disappointed and will share with everyone I know about how they had me work and never paid me.

      Local BBB

      BBB Great West + Pacific

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