BBB Business Review

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This business is not BBB accredited.

Fox Webstores

Phone: (208) 754-4773 Fax: (801) 649-4714 View Additional Phone Numbers 3467 E 480 N, Lewisville, ID 83431


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Description

Foxwebstores.com is an online company that sells products including airbeds, above ground pools, duffle bags, rubber boats and wave boards.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fox Webstores include:

  • Length of time business has been operating
  • Response to 13 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 10
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Fox Webstores
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: December 12, 2005 Business started: 01/23/2006 in ID
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bo Porter, Owner Mr. Peter McClellan, General Manager
Contact Information
Principal: Mr. Bo Porter, Owner
Business Category

ONLINE RETAILER LUGGAGE-RETAIL MATTRESSES SWIMMING POOLS- ABOVE GROUND

Products & Services

Fox Webstores offers the following product(s): airbeds, backyard pools, duffle bags, above ground pools, rubberboats, wave-boards

Hours of Operation
8am-5pm - Monday-Friday
Method(s) of Payment
Credit Cards
Service Area
National
Alternate Business Names
Fox Websites, LLC
Additional Information

Company states they have a 90 day warranty on all Airbeds. This warranty is called a service program and is through the manufacture, Intex. Intex covers any manufacture defect within the first 90 days from date of original purchase. A copy of valid sales receipt, along with pieces of the product, must be returned to Intex and a replacement bed will be sent back free of charge. AirBeds4Less will NOT replace any defective airbeds. If your airbed does not have a manufacture defect and it has been 30 days or less from date of delivery you may return to AirBeds4Less per their conditions. 1. Merchandise must be received in it's original condition and packaging. 2. A 20% restocking fee may apply if product is used, abused or not in re-saleable condition. 3. Shipping cost for returned merchandise is not refundable under any circumstances. 4. A credit would be issued to original credit card used once returned merchandise has been received and conditions met.


Customer Review Rating plus BBB Rating Summary

Fox Webstores has received 4.51 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.