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BBB Accredited Business since

Waterstone Mortgage The Stonebrook Group

Phone: (208) 429-8897 Fax: (208) 429-8225 4355 W. Emerald St. Ste 190, Boise, ID 83706

Click for BBB Rating on Waterstone Mortgage The Stonebrook Group

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This company provides mortgage services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Waterstone Mortgage The Stonebrook Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Waterstone Mortgage The Stonebrook Group. BBB of Wisconsin has the full report as that BBB handles all complaints for Waterstone Mortgage The Stonebrook Group.

Additional Information

BBB file opened: January 24, 2005 Business started: 10/15/2004 Business started locally: 10/15/2004 Business incorporated 08/04/2004 in ID
Business Management
Mr. Steve Cox, Branch Manager
Contact Information
Principal: Mr. Steve Cox, Branch Manager
Business Category

Mortgage Brokers

Additional Locations

  • 4355 W. Emerald St. Ste 190

    Boise, ID 83706 (208) 429-8897


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Waterstone Mortgage The Stonebrook Group
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)