BBB Business Review

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BBB Accredited Business since

Denver Mattress

Phone: (208) 672-8186 Fax: (208) 672-8218 107 N. Cole Rd., Boise, ID 83704

Click for BBB Rating on Denver Mattress

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Denver Mattress sells a variety of brand name mattresses and accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Denver Mattress meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Denver Mattress. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Denver Mattress.

Additional Information

BBB file opened: January 09, 2004 Business started: 02/01/1972
Business Management
Mr. Woody Boyd, COO Mr. Bryce Ilvonen, Assistant Manager Mr. Bill Oechsler, CMO Mr. Reggie Schorzman, Store Manager
Contact Information
Principal: Mr. Woody Boyd, COO
Business Category


Products & Services

Denver Mattress sells the following brand(s): Denver Mattress Co. Factory Direct, Doctor's Choice®, MountainAir®, Specialty Mattresses, Beautyrest®, Tempur-Pedic®, Trucker Mattress, RV Mattress, Sofa Sleeper, Twin, Twin XL, Full, Full XL, Queen, King, California King

Denver Mattress offers the following product(s): Mattresses, Pillows, Sheets, Mattress Pads, Foundations, Frames & Bases, Mattress Care, Gel Pillows, Foundation, Adjustable Bases

Alternate Business Names
Furniture Row
Industry Ratings Comparison Chart X
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Snake River Region. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.