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Find a Location

Anthem Broadband has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Anthem Broadband

      906 S Oneida St Unit 8 Rupert, ID 83350-8200

      BBB Accredited Business
    • Anthem Broadband

      303 Canyon St W Yellowstone, MT 59758

      BBB Accredited Business
    • Anthem Broadband

      601 W 19th St Idaho Falls, ID 83402-4600

      BBB Accredited Business
    • Anthem Broadband

      3718 E Newby St Ste 106 Nampa, ID 83687-9227

      BBB Accredited Business

    Business ProfileforAnthem Broadband

    Internet Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/10/2017

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Safelink Internet, LLC offers residential and commercial Wi-Fi, fiber internet and filtering and VOIP phone services.

    Products & Services

    Guardian Internet Security, High-speed Broadband Fixed Wireless Internet, High-speed Fiber Internet and Streaming, Fixed Wireless Internet Services, Fiber Internet Services, Guardian Internet Filtering, Wireless Internet, Fiber Internet, Home Security and Automation, VoIP phone

    Business Details

    This is a multi-location business.

    Find a Location

    Anthem Broadband has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Anthem Broadband

        906 S Oneida St Unit 8 Rupert, ID 83350-8200

        BBB Accredited Business
      • Anthem Broadband

        303 Canyon St W Yellowstone, MT 59758

        BBB Accredited Business
      • Anthem Broadband

        601 W 19th St Idaho Falls, ID 83402-4600

        BBB Accredited Business
      • Anthem Broadband

        3718 E Newby St Ste 106 Nampa, ID 83687-9227

        BBB Accredited Business
      Location of This Business
      906 S Oneida St Unit 8, Rupert, ID 83350-8200
      BBB File Opened:
      10/25/2007
      Years in Business:
      26
      Business Started:
      3/3/1998
      Business Incorporated:
      3/3/1998
      Accredited Since:
      3/10/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Safelink Internet LLC
      • Safelink Internet Services
      • Safelink Internet
      Hours of Operation

      Primary

      M:
      8:00 AM - 7:00 PM
      T:
      8:00 AM - 7:00 PM
      W:
      8:00 AM - 7:00 PM
      Th:
      8:00 AM - 7:00 PM
      F:
      8:00 AM - 7:00 PM
      Sa:
      8:00 AM - 7:00 PM
      Su:
      8:00 AM - 7:00 PM
      Business Management
      • Mrs. Stacy Jackson
      • Mr. Jacob R Larsen, CEO
      • Mr. Michael Ricks, CFO
      Contact Information

      Principal

      • Mrs. Stacy Jackson
      • Mr. Jacob R Larsen, CEO
      • Mr. Michael Ricks, CFO

      Customer Contact

      • Mr. Jacob R Larsen, CEO
      Additional Contact Information

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with Anthem Broadband. I do not have a contract with *************** LLC , they did not provide me with the original contract as requested.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Belinda B

      1 star

      04/19/2024

      My dad is an elderly man and his name is ************************* who lives in ****** ***** and does not know how to use the internet. I am his daughter advocating for him and I have sent three emails to the company today to make sure they are not charging my dad for the service they provide and has not worked for him. A representative from the office (I believe her name is *********) told my dad the service has been shut down and cancelled, however, there is still equipment (dish and router) at his house that needs to be picked up. The representative cannot seem to tell my elderly dad when she will be out there and we would appreciate something in writing from your company considering there are multiple complaints against this company from other customers on the Better Business Bureau. My dad is on a fixed income and I do not want predatory companies taking advantage of my dad. Thank you. *************************

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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