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Description

Chuck Miller Construction Inc. specializes in designing and building new homes and remodeling existing homes to use energy and resources efficiently and responsibly. They also specialize in "universal design build" - an approach to residential design and construction which focuses on comfort and convenience regardless of age, stature or ability utilizing creative design concepts and practices that have broad aesthetic appeal as well as the necessary functional attributes. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chuck Miller Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chuck Miller Construction, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Chuck Miller Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: September 24, 2002 Business started: 09/01/2001 in ID Business incorporated 09/06/2001 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Contractors Registration Board
Idaho Bureau of Occupational License, Boise ID 83702
https://secure.ibol.idaho.gov/IBOL/Home.aspx
Phone Number: (208) 334-3233

Type of Entity

Corporation

Business Management
Mr. Chuck Miller, President/CEO
Contact Information
Principal: Mr. Chuck Miller, President/CEO
Business Category

Home Builders Building Contractors Contractor - Remodel & Repair

Hours of Operation
Monday through Friday: 8am to 5pm
Saturday: 10am to 2pm or by appointment
Method(s) of Payment
Cash, Check
Service Area
Idaho

Customer Review Rating plus BBB Rating Summary

Chuck Miller Construction, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 5867 W Hidden Springs Dr

    Boise, ID 83714 (208) 229-2553 (208) 571-0755

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/16/2015 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Chuck Miller Construction built the home adjacent to our property. They have left construction materials, debris and trash on our property and an adjacent neighbor's property for over a year now. House construction finished roughly in May/June. The owners of the home being built by Chuck have made repeated attempts to get the material removed. We have also made requests, including a certified letter with 15 days to respond and a follow up email after the 15 days. No response to us has been provided. In addition, Chuck Millers sign was installed on our property and still hasn't been removed.

Desired Settlement: Remove the construction debris and trash/materials by 11/23/15 before legal action is taken.

Business Response:

Chuck Miller Construction Inc has removed all construction materials, debris and trash along with our sign from the ******* and the adjacent neighbor's property.  This was completed on Saturday November 21, 2015. The ******* certified letter dated November 2, 2015 which demanded that the equipment and debris be removed by November 15, 2015 was not received by Chuck Miller Construction Inc. until November 11, 2015.  The ******* letter and follow-up emails were addressed by phone and email.

Chuck Miller - President



Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on Chuck Miller Construction, Inc.
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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