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      Country
          Country

          Find a Location

          Bodybuilding.com has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Bodybuilding.com

              9169 W State St Garden City, ID 83714

            • Bodybuilding.com

              1467 N Milwaukee St Boise, ID 83704-8400

            • Bodybuilding.com

              431 Railroad Ave Shiremanstown, PA 17011-5602

            • Bodybuilding.com

              3491 Thomasville Rd Ste 13 Tallahassee, FL 32309-3437

            Business ProfileforBodybuilding.com

            Health Products
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            49 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Bodybuilding.com is an online retailer for protein, wellness, and sports nutrition supplements. This company also provides a vast database of educational resources for fitness training, nutrition, and general wellness. Bodybuilding.com also provides a subscription-based training mobile app with hundreds of exercises to help people life fitter lives. 

            Products & Services

            Nutritional Supplements and Diet Products

            Business Details

            This is a multi-location business.

            Find a Location

            Bodybuilding.com has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Bodybuilding.com

                9169 W State St Garden City, ID 83714

              • Bodybuilding.com

                1467 N Milwaukee St Boise, ID 83704-8400

              • Bodybuilding.com

                431 Railroad Ave Shiremanstown, PA 17011-5602

              • Bodybuilding.com

                3491 Thomasville Rd Ste 13 Tallahassee, FL 32309-3437

              BBB File Opened:
              6/2/1999
              Years in Business:
              25
              Business Started:
              10/10/1998
              Business Incorporated:
              10/5/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • BodySpace®
              • Jasmine Enterprises, Inc
              • Athletes.com
              • Higher Power, Inc.
              • Bodybuilders.com
              • Teenbuilders.com
              • Athletes.com
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. April Schatschneider, Executive Vice President
              • Mr. Randi Schumacher, Managing Attorney
              Contact Information

              Customer Contact

              • Mr. April Schatschneider, Executive Vice President
              • Mr. Randi Schumacher, Managing Attorney
              Additional Contact Information

              Fax Numbers

              • (208) 377-9993
                Primary Fax

              Customer Complaints

              49 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/06/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Order Number: USD-******* Product Purchased: EVLUTION NUTRITION LeanMode Weight-Loss Support Capsules , Bodybuilding.com Signature Pre Workout , Bodybuilding.com Signature Probiotic , Novex Biotech TestroVax Testosterone Booster Date of Purchase: 11/24/2023 Issue: I received the product with a short expiration date, rendering it unsafe for consumption and ineffective for its intended use if used the recommended does daily.Purchase Details:On 11/24/2023, I placed an order with Bodybuilding.com for EVLUTION NUTRITION LeanMode Weight-Loss Support Capsules , Bodybuilding.com Signature Pre Workout , Bodybuilding.com Signature Probiotic , Novex Biotech TestroVax Testosterone Booster. The order number associated with this purchase is USD-*******.Product Expiration:Upon receiving the product on 12/5/2023, I discovered that the expiration date was a few months away. The packaging clearly indicates that the products will expire shortly, posing potential health risks and rendering it unusable.Attempts to Resolve:I immediately contacted Bodybuilding.com customer service on 12/6/2023 to report the issue. I provided them with photographic evidence of the expired product and requested a resolution, such as a replacement or a refund.Unsatisfactory Response:Despite my efforts to address this matter with their customer service team, I have not received a satisfactory response, I was told We can only accept returns for products purchased within 30 days. Unfortunately, the customer is responsible for the shipping costs to return a package for a refund. This package is around 60LB and will cost more than some of the product just to ship it back.I appreciate your attention to this matter and trust that the Better Business Bureau will assist in facilitating a fair resolution. Please feel free to contact me at ************ or ********************* if additional information is required.
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jacob A

              01/23/2023

              Purchased a bodyfit subscription at the start of the year. It worked for about 2 weeks then randomly quit. I have tried to contact the company via live chat, email, and the only phone number I can find on their site (which just tells you to use the live chat bot then hangs up) but I have yet to hear back or have my issue resolved. I guess I wasted $50

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

              BBB reports on known marketplace practices.

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