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Find a Location

Disaster Kleenup Serving Treasure Valley has 1 locations, listed below.

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    Business ProfileforDisaster Kleenup Serving Treasure Valley

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/4/1989

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    701 N Kings Rd, Nampa, ID 83687-3149
    BBB File Opened:
    10/1/1989
    Years in Business:
    31
    Business Started:
    4/15/1993
    Business Incorporated:
    10/2/2001
    Accredited Since:
    10/4/1989
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    20
    Alternate Business Name
    • Oncor LLC
    • Idaho Disaster Kleenup
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Trace Larsen, Executive Committee Member
    • Mr. Harry Thompson, General Manager
    Contact Information

    Customer Contact

    • Mr. Trace Larsen, Executive Committee Member
    • Mr. Harry Thompson, General Manager
    • Mrs. Leslie Michaelson, Business Development Manager
    Additional Contact Information

    Fax Numbers

    • (208) 465-4902
      Primary Fax

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Disaster Kleenup was hired to perform water remediation and then replace flooring that was damaged. Throughout the process, the mistakes and damage to our home have not stopped and our home has been left in worse condition with a product that is well below acceptable standards. The overall job cost was over $35,000 and will most likely require well over $15,000 in repairs to make right.A few of the major items include:- a job time frame that lasted 3 times longer than originally stated leaving our family out of home for over 30 days. Insurance only covered 14 days of living expenses.- a nearly replaced ******** floor that had to be refinished at least 3 times and the finish is now bubbling, chipping, peeling and has portions that were not.- damage to the flooring of 2 separate rooms that were not part of the original project - unfinished work after providing several (3+) reminders and attempts for it to be completed - weather barrier in a conditioned crawl space that was cut to release water but never sealed back up and only found by my own inspection. If i did not inspect, this could have easily led to major mold/mildew issues within the home.- multiple personal items that were damaged during the process At this point, I am confident that Disaster Kleenup and their subcontractors have left my home severely devalued, caused pain and suffering for my family and none of their employees are providing a path to resolution.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Erik P

    5 stars

    04/11/2024

    We had a water damage incident in our kitchen and Disaster Kleenup did a great job getting our house back to normal. They have amazing connections with talented trades. If you have a disaster, this is who you want fixing it.

    Local BBB

    BBB Great West + Pacific

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