BBB Business Review
This Business is not BBB accredited
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This company provides Apple device repair services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for iMaster Repair, LLC include:
- 15 complaint(s) filed against business
- Failure to respond to 3 complaint(s) filed against business
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for iMaster Repair, LLC include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||15|
Additional Complaint Information
The business has indicated that it will not work to resolve customer disputes through BBB's self-regulatory dispute resolution process.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16|
Type of Entity
Limited Liability Company (LLC)
ELECTRONIC EQUIPMENT & SUPLIERS-SERVICE/REPAIR
Products & Services
iMaster Repair, LLC sells the following brand(s): Apple
Method(s) of PaymentPaypal, Square
Alternate Business Namesi99 Repair, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview