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      Country
          Country

          Find a Location

          Numerica Credit Union has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Numerica Credit Union

              14610 E Sprague Ave Spokane Valley, WA 99216-2146

              BBB Accredited Business
            • Numerica Credit Union

              303 E Lyons Ave Spokane, WA 99208-5306

              BBB Accredited Business
            • Numerica Credit Union

              2202 E 29th Ave Spokane, WA 99203-3939

              BBB Accredited Business
            • Numerica Credit Union

              1916 W Francis Ave Spokane, WA 99205-6901

              BBB Accredited Business
            • Numerica Credit Union

              465 W Bosanko Ave Coeur D Alene, ID 83815-9301

              BBB Accredited Business

            Business ProfileforNumerica Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            18 complaints closed in last 3 years

            6 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/1981

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Numerica Credit Union offers financial products and services.

            Products & Services

            Credit Unions

            Business Details

            This is a multi-location business.

            Find a Location

            Numerica Credit Union has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Numerica Credit Union

                14610 E Sprague Ave Spokane Valley, WA 99216-2146

                BBB Accredited Business
              • Numerica Credit Union

                303 E Lyons Ave Spokane, WA 99208-5306

                BBB Accredited Business
              • Numerica Credit Union

                2202 E 29th Ave Spokane, WA 99203-3939

                BBB Accredited Business
              • Numerica Credit Union

                1916 W Francis Ave Spokane, WA 99205-6901

                BBB Accredited Business
              • Numerica Credit Union

                465 W Bosanko Ave Coeur D Alene, ID 83815-9301

                BBB Accredited Business
              BBB File Opened:
              8/1/1981
              Years in Business:
              87
              Business Started:
              1/1/1937
              Accredited Since:
              8/1/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Non-profit Organization
              Business Management
              • Ms. Karen Weis, Complaint Contact
              • Jaclyn Clabby, Complaint Contact
              • Ms. Danielle LaBelle, Complaint Manager
              • Ms. Carla Cicero, CEO
              Contact Information

              Principal

              • Ms. Karen Weis, Complaint Contact
              • Ms. Carla Cicero, CEO

              Customer Contact

              • Ms. Karen Weis, Complaint Contact
              • Jaclyn Clabby, Complaint Contact
              • Ms. Danielle LaBelle, Complaint Manager
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/31/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In November of 2023 I applied for a $20000 auto loan to purchase from a private party. The website was faulty and therefore a loan officer took my information via phone. My credit score was determined to be 800 with nearly $10,000 cash in their bank, therefore I was approved for the full amount. Nearly each day a different employee called me asking for bits of information about the seller, making me the "go-between". The seller became convinced it was a scam occurring. We then were required to meet in a Numerica branch to sign over the title. The bank demanded to handle the title transfer. They took the title from the Seller. In a surprise move, they lowered my loan amount in the presence of the seller and shorted his payment $2000 for no reason. They said it was a "glitch." He was ready to call the police due to a scam. I payed the additional $2000 from my own funds. The branch could not provide me any documents of the sale, and I had no proof of purchase. 5 weeks later, I have received nothing and Numerica and know nothing. The original seller license plates are expired and I've been arrested by police for failing to transfer the title in 45 days, as required by state law. Numerica has done nothing except short pay the seller and take the title from him. I do not know who legally owns the vehicle. The seller, Numerica, or me? Numerica keeps the names of their employees secret, so a man named ****** had called a few weeks ago, claiming to be some type of Manager, and offered to reverse the $50 document fee. It hasn't happened and no low level employee knows anything. High level employees are kept from customers and will not respond. This is my last attempt before hiring a lawyer to find ***********************, the President/CEO to hold this financial institution responsible.
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lada S

              09/01/2023

              This bank is terrible! Do not bank with them unless you want to be robbed. The staff there are incompetent and cannot do there job correctly. A check addressed to my mother was deposited into a man's account that banks with Numerica. That check should have been flagged and not deposited ! I called requesting someone to take responsibility for this mistake that did not happen only once, it happened around 4 times totaling over 15 grand. And they refused to take responsibility and could not answer any of my questions! They take zero accountability for their incompetent actions that costed my mother to loose thousands of dollars. They are a joke!

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