This business is not BBB accredited.

Classic Curbing & Concrete

Phone: (208) 936-8084 Un-Published, Nampa, ID 83686 http://www.classiccurbingandconcrete.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides concrete services including curbing, patios, driveways/walkways, overlays and sealings.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Classic Curbing & Concrete include:

  • Failure to have a required competency license

Factors that raised the rating for Classic Curbing & Concrete include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Classic Curbing & Concrete
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 04, 2010 Business started: 01/01/1996 in ID Business started locally: 10/30/2007
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Contractors Registration Board
Idaho Bureau of Occupational License, Boise ID 83702
https://secure.ibol.idaho.gov/IBOL/Home.aspx
Phone Number: (208) 334-3233
BBB confirmed that Classic Curbing & Concrete had not obtained a necessary license from Idaho Contractors Registration Board.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dan Wilhelmsen, Owner
Contact Information
Principal: Mr. Dan Wilhelmsen, Owner
Business Category

Concrete Contractors Concrete Products Concrete Construction Forms & Accessories Concrete Curing & Treating Materials


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    Un-Published

    Nampa, ID 83686

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/1/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Classic Curbing and Concrete poured a concrete slab for us in March, 2014. The job was not done to our satisfaction, and *** ********** **** ****** agreed that there was a significant error in his workmanship (warped concrete and overly significant sloping). After four months of waiting for a resolution, *** agreed to "clean up" the slab as much as possible and refund a portion of the fees paid for the job. There are a string of emails that outline the agreement made by *** and Classic Curbing. *** sent a worker to clean up the job about two weeks after the agreement, but has not refunded the agreed money. He promised it on the 25th of July, but was out of town and then promised he would deliver the funds on August 6th. He never delivered the refund, nor has he answered numerous phone calls, text messages, or emails. We have left messages daily since Wednesday (August 6th), and emailed several times since his last missed commitment to deliver the funds. To date, he continues to ignore our calls and attempts at communication. After 6 months of waiting for resolution, and no return calls or emails from ***, we would like this resolved and have been very patient waiting for him to respond.

Desired Settlement: $500.00

Business Response: I am responding to the customer complaint from **** *******  I have been in contact with them and we will be resolving the issue shortly.  This was the third of three jobs that we have done for them and the have been great repeat customers.  There was an issue that occurred with the slope and we have come to an agreement with the solution.  Please let me know if any further information is needed.
 
Thanks
 
Dan
Classic Curbing and Concerete
208-936-8084


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Classic Curbing & Concrete
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)