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This N That Auto Sales, LLP.

Phone: (208) 389-2886 3101 W Chinden Blvd, Garden City, ID 83714

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This company provides used auto sales.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for This N That Auto Sales, LLP. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on This N That Auto Sales, LLP.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 29, 2004 Business started: 02/01/2010 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Motor Vehicles

Type of Entity

Limited Liability Partnership (LLP)

Business Management
Ms. Becky Vaughan, Owner
Contact Information
Principal: Ms. Becky Vaughan, Owner
Business Category


Hours of Operation
Monday through Saturday: 10AM-6PM
Method(s) of Payment
Cash, Credit Cards, Checks
Service Area
Treasure Valley

Customer Review Rating plus BBB Rating Summary

This N That Auto Sales, LLP. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    3101 W Chinden Blvd

    Garden City, ID 83714 (208) 389-2886

This survey does not collect personally identifiable information

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/23/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I took my car in to get worked on since my engine was shaking, so they told me i had a hole in the oil pipe so they changed that out,afterwards they told me that its my spark plug wires, spark plugs,then the also replaced the plate next to my spark plug wires,afterwards they said it might be my fuel injectors so the worked on that. Afterwards they started my vehicle and it started without shaking like it did a couple times they started it. I took it home and within 45 mins to and hr, i started the car and it choked on me the first time,but that's normal,so the second time i started the car,it started but there was smoke coming out of the hood.So I turned it off and and pop the hood,to find my engine and the areas they worked on was in flames.Called the fire department. they came out to put out the fire.

Desired Settlement: A decent car since i had only 999.54 left payments on the vehicle. I am at lost with hrs and not being able to get to and from anywhere without a vehicle and my babies car seats and in which they also got damaged from he smoke. I want a reliable vehicle that is safe for my children and myself. I am still doing payments on a vehicle that's i cant drive nowhere. With that being said I honestly think that i should get a vehicle that is dependable and for the lost of my hours at work.

Business Response:

Hello, I am responding to a complaint filed by ******** **** ******.
We have made several attempts to contact ******** in the last couple weeks with no response however; I was able to speak with her today. She explained she did call and spoke with ****** @ This n That Auto Sales yesterday and will be going to the shop tomorrow 07/20/2013, to discuss what options we have to resolve her complaint.
Our mechanic did do work on her spark plugs and fuel injector however when ******** had the car towed to the shop my mechanic determined the fire was started in the wiring somewhere close to the ignition. ******** bought this car as is with no warranty and also signed an agreement to carry full coverage insurance which included fire. According to ********, the policy she purchased does not cover fire.
This n That Auto sales will work with ******** to see if we can come to a resolution. I will respond to the BBB again next week with the final outcome of the meeting scheduled for 07/20/2013.
Thank you,
***** ******* -Owner of This and That Auto Sales

Business Response:

Good afternoon, it is my understanding that ******** has contacted the BBB explaining this complaint has been resolved. This n That Auto Sales has worked with ******** and put her into a different vehicle which she likes much better that the vehicle she had. I hope this has satisfied the complaint.
Please contact ***** ******* if you have any further questions.
Thank you,
***** *******-Owner of This and That Auto Sales