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Find a Location

Albertsons has 616 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Albertsons

      PO Box 20 Boise, ID 83726-0020

    • Albertsons

      2691 Mount Vernon Ave Bakersfield, CA 93306-2921

    • Albertsons

      1900 E Southeast Loop 323 Tyler, TX 75701-8337

    • Albertsons

      281 Gilmer Rd Longview, TX 75604

    • Albertson's

      3603 Mccann Rd Longview, TX 75605-5309

    Business ProfileforAlbertsons

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    127 complaints closed in last 3 years

    59 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company provides retail food such as fresh produce, baked goods, frozen goods, deli items, dairy products, general groceries, and beer/wine; they also provide non-food items such as health & beauty products, general merchandise, pet care items, and an in-store pharmacy. Some Albertsons may also have a coffee bar and offer fuel.

    Business Details

    This is a multi-location business.

    Find a Location

    Albertsons has 616 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Albertsons

        PO Box 20 Boise, ID 83726-0020

      • Albertsons

        2691 Mount Vernon Ave Bakersfield, CA 93306-2921

      • Albertsons

        1900 E Southeast Loop 323 Tyler, TX 75701-8337

      • Albertsons

        281 Gilmer Rd Longview, TX 75604

      • Albertson's

        3603 Mccann Rd Longview, TX 75605-5309

      Headquarters
      PO Box 20, Boise, ID 83726-0020
      BBB File Opened:
      10/1/1956
      Years in Business:
      85
      Business Started:
      1/1/1939
      Business Started Locally:
      1/1/1939
      Business Incorporated:
      6/27/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Albertsons Pharmacy
      • Albertsons Market
      • Albertson's LLC
      Related Businesses
      Business Management
      • Ms. Melissa Boyce, Customer Support Manger
      • Mr. Robert G Miller, Manager
      • Mr. Viviek Sankaran, Manager
      • Mr. Robert A Gordon, Manager
      • Mr. Robert B Diamond, Manager
      • Mr. Gary R Morton, Manager
      • Ms. Lisa A Gray, Manager
      Contact Information

      Principal

      • Ms. Melissa Boyce, Customer Support Manger
      • Mr. Robert G Miller, Manager

      Customer Contact

      • Ms. Melissa Boyce, Customer Support Manger
      • Ms. Brandy Pomales, Customer Support Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      127 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On 12/09/2023 I purchased gift cards from Albertsons store #****, address *****************************************************************. One of the gift cards was not good. The gift car was for ******** ***** in value. I gave the card as a Christmas gift, it was reported back to me that the card was not good. I contacted Albertsons and filed the complaint on 1/19/2024 to their gift card customer service office *******. They approved and were going to refund me but when I call for status they tell me it is with their accounting office and cant provide when refund will be made. I have called ************ multiple times with no resolve. Please help
      Read More

      Customer Reviews

      26 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chandler C

      1 star

      02/28/2024

      The store staff is racist, and they don't hide it very well. I've gone to this store a few times and have been treated with disrespect by either the staff or the dirty a** customers who shop here. Idiot clerks like to make race jokes about me when I'm in the store and then go run and hide. One old lady in the store accused me of tampering with produce when I returned it, and another lady had an attitude when she had to help me in Deli. This company does not need to stay in business if they can't get with the times. Period

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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