BBB Business Review

BBB Accredited Business since 05/26/2006

Hewitt's Roofing Inc.

(318) 757-3336View Additional Phone Numbers201 South E. E. Wallace Blvd., FerridayLA 71334 Send email to Hewitt's Roofing Inc.

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BBB Accreditation

A BBB Accredited Business since 05/26/2006

BBB has determined that Hewitt's Roofing Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Hewitt's Roofing Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Hewitt's Roofing Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
09/08/2014Problems with Product / Service | Read Complaint Details

The roof put on the house was not properly repaired and replaced.
A little over 4 yrs. ago I had a roof put on my home in Vidalia, La. by Hewitt Roofing. It leaks and after having another roofer look at the roof, he told us the decking was obviously never replaced on the back section of the house. The roof price was supposed to have included all repairs and the actual full roof replacement. The shingles used we were told were 20 yr.shingles and all necessary repairs were done. We have now been told the entire back section of the house needs to be replaced and has been leaking in the attic for an extremely long period of time. There is NO storm damage. Just a poorly done roofing job. Hewitt's is liable for a poorly done roofing job.

Desired Settlement
We only want the roof replaced and done correctly this time. If you use 20 yr. shingles and made all necessary repairs as they said they did...this roof should last way longer than 4 yrs. We just want the roof replaced and hopefully this won't or hasn't happened to anyone else.

Business Response
Contact Name and Title: ******* ****** / Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: *************
To Whom It May Concern:


According to our records ******'s Roofing doesn't have anything in reference of doing her roof job.

We certify every roof with the manufacturer. Customer must be getting us confused with another roofing company.
Please provide more information.

Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
******'s Roofing definitely put the roof on my house at 4 ***** ******* ******** La. less than 5 yrs. ago. Maybe the confusion has come from my name was ******* ******* when the roof was put on. I have since remarried and am now ******* ******. Hopefully this will help ******'s find that they did put the roof on the house.
Thank you

Final Business Response
Attached is a copy of the contract, Paid in Full Invoice, Copy of Check, Workmanship Warranty for ONE Year, Owens Corning waranty & a Work Order.

We Installed the Roof on 11/28/07 & Replaced 3 Sheets of Decking. We always replace Rotten Decking therefore the Shingles will not stay. As Per Contract we give a ONE Year Warranty on Workmanship.

The only call we received is on 5/30/14 Per Work Order that there was a leak. We called back on 6/2/14 & Homeowner said she got it fixed last week by someone else. That's 7 Years later. We have been through LOTS of storms.

If you have any more concerns please don't hesitate to call.

******* ******

Industry Comparison| Chart


Additional Information

BBB file opened: 05/25/2006Business started: 01/01/1998
Contact Information
Principal: Mrs. Judy Hewitt (President)Customer Contact: Ms. Cynthia Hewit (Manager)
Business Category


Products & Services

This company offers roofing and sheet metal sales and service.

This business may need a state license for work on your home or business. For verification and updates of licenses, please call the La. State Licensing Board for Contractors at 800-256-1392.

Map & Directions

Map & Directions

Address for Hewitt's Roofing Inc.

201 South E. E. Wallace Blvd.

Ferriday, LA 71334

To | From


1 Locations

  • 201 South E. E. Wallace Blvd. 

    Ferriday, LA 71334(318) 757-3837
    (318) 757-3336

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Louisiana and the Ark-La-Tex. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Hewitt's Roofing Inc. is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (318) 757-3837

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including text of consumer complaints and business responses in BBB Business Reviews on July 1, 2013 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB


Industry Tips for Roofers


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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