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Find a Location

Willis-Knighton Bossier Health Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWillis-Knighton Bossier Health Center

    Hospital
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1992

    Years in Business: 98

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company operates North Louisiana's largest health system of Hospitals and Clinics.

    The hospitals under Willis-Knighton (WK) Health Systems are: Willis-Knighton Medical Center, Willis-Knighton Bossier Health Center, Willis-Knighton South and Center for Women's Health and Willis-Knighton Pierremont Health Center.

    The Clinics under WK Health Systems are: WK Pierre Avenue Community Center and WK Community Education Center.

    Business Details

    Location of This Business
    2400 Hospital Dr, Bossier City, LA 71111-2385
    BBB File Opened:
    4/5/2005
    Years in Business:
    98
    Business Started:
    1/1/1926
    Accredited Since:
    9/1/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • WK Bossier Health Center
    Contact Information

    Customer Contact

    • Ms. Patty Fuller

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I went to Willis Knighton ER in Bossier City, LA on 3/12/2023. I was in a car accident on 3/7/2023 and was seeking medical attention due to my injuries. I specifically told the lady in the Admin dept in ER not to bill my insurance because this was a car accident and the car insurance company would be paying the bill. I asked her to have the bill sent directly to me. My husband was with me and witnessed the whole conversation. Even though, I told her not to bill my health insurance, Willis Knighton still billed my health insurance company. So now, I am dealing with issues, that I should not have to deal with due to their negligence!! Willis Knighton needs to reimburse UMR the payments they submitted to their company for the service date of 3/12/2023. Willis Knighton has already received a payment from Geico for the full amount of $1,687.00. I would like to know when this has been done. Thank you for your time and assistance, BBB.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brenda G

    2 stars

    02/07/2023

    Willis Knighton Breast Centers needs to invest in online technology; please pass this along as I could not locate an email address to send it directly. In Nov2022 I received a letter from WK Breast Centers to schedule my annual mammogram. In Dec2022 I attempted to call the number provided (8550) to schedule my appointment; the call did not go through (repeated numerous times). In Jan2023, I again attempted to schedule my appointment; the call did not go through (repeated numerous times). In Feb2023, I again attempted to schedule my appointment; again the call did not go through. Finally, I decided to research on-line for a different number. Called the 7581 number and was prompted to hit "1" for scheduling appointments; the call was disconnected. Called again and pressed "5" for mammography; no answer, and no voicemail to leave a message. Tried again and listened to the entire 45 second IVR message before discovering the office doesn't open until 9:00 a.m. All of this could have been prevented if on-line scheduling where available!

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