This Business is not BBB Accredited
Direct Buy Shreveport/Bossier City
Phone: (318) 212-0423Fax: (318) 212-04242940 Bert Kouns Industrial Loop, Shreveport, LA 71118-3009 ! There is an alert for this business !
BBB Business Reviews may not be reproduced for sales or promotional purposes.
On 07/09/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to recent government action involving the business's customer relations which indicates a significant failure of the business to meet standards of conduct expected of a BBB member and unresolved complaint(s).
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Direct Buy Shreveport/Bossier City's rating include:
- 18 complaints filed against business
- Failure to respond to 2 complaints filed against business.
- Government action(s) against business.
- One complaint filed against business that was not resolved.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Problems with Product / Service||11|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||18|
Contact InformationPrincipal: Mr. Marty Kent (Franchise Owner)Customer Contact: Mr. Jared Embree (Owner)
General Merchandise Retailers
Products & Services
This company is a manufacturer. Only Showroom. Retails flooring, appliances, home improvements, etc.
Industry TipsHome Improvements
Protect Your Holiday Purchases
TTY Relay Operators Used to Defraud Businesses