BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 04/07/2014

Humphrey Restoration, Inc

Phone: (318) 317-8481Fax: (844) 474-76635512 Work Ave, ShreveportLA 71108 Send email to Humphrey Restoration, Inc

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

A family owned and operated roofing & remodeling company in Shreveport. The main goal is satisfying our customers wants and needs with their construction projects. Humphrey Restoration cares about "Restoring your home & your faith in contractors".

BBB Accreditation

A BBB Accredited Business since 04/07/2014

BBB has determined that Humphrey Restoration, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Humphrey Restoration, Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Humphrey Restoration, Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 04/01/2014Business started: 11/15/2007Business started locally: 03/19/2014
Contact Information
Principal: Mr. Robert Humphrey (President)Mr. Shell Humphrey Jr. (Vice President)
Business Category

Construction & Remodeling Services, Contractors - Flooring, Siding Contractors, Roofers

Products & Services

This company offers construction services from roofing to flooring, and are insurance claims & disaster renovation specialists. Humphrey Restoration is a 5-Star contractor with CertainTeed and can offer a 50 Year SureStart Warranty on new roofs.

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 09:00 AM to 05:00 PMSun: Closed
Refund and Exchange Policy

Humphrey Restoration, Inc's 10 Year Workmanship Warranty and CertainTeed's 50 Year SureStart Warranty's are one-time transferable to new owners.

BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.