BBB Business Review

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BBB Accredited Business since 06/11/2010

J & A Specialty Distributors, Inc.

(318) 861-71004436 Youree Dr STE A, ShreveportLA 71105-3600 Send email to J & A Specialty Distributors, Inc.

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BBB Accreditation

A BBB Accredited Business since 06/11/2010

BBB has determined that J & A Specialty Distributors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised J & A Specialty Distributors, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on J & A Specialty Distributors, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 06/11/2010Business started: 01/01/2001
Contact Information
Principal: Mr. Juan Martinez (Owner)
Business Category

Cigar & Cigarette & Tobacco Dealers-Wholesale

Products & Services

This company is a wholesale and retail company providing premium cigars and cigar accessories.

Refund and Exchange Policy

In an effort to help maintain our low cost to you we have developed the following return policy.

1. Any item that is returned must be in like new condition.
2. Item(s) must be in full pack quantity.
3. Item(s) older than 15 days cannot be returned.
4. Item(s) should be returned with a copy of the invoice.

Damaged in shipment:
1. Call or email J & A Specialty Distributors immediately.
2. All product returns will be issued a call tag. The call tag will either be shipped with your order or mailed to you.
3. When your package is ready, you will have to call Federal Express to have it picked up. 800.Go.FedEx® (800.463.3339)
4. Once the item(s) have been returned credit will be issued to your account or we will ship replacement item(s).
5. If you have any questions about returning products, please give us a call at 318-861-7100 / 866-816-7100.


**Pack up your item(s) in the original box you received them in with a copy of your original invoice from J&A or a clear note with your Name, Address, Phone Number and specify how you want us to handle the return. PLEASE DO NOT TAPE OR APPLY A SHIP LABEL TO THE ORIGINAL CIGAR BOX...place in a larger box or wrap in paper before shipping. You may receive a credit for the returned cigars or exchange them for other merchandise. There will be a restocking fee charged if this procedure is not followed.

BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.