BBB Accredited Business since 12/27/2005
Eldorado Resort Casino
Phone: (318) 220-5447Fax: (318) 220-0160451 Clyde Fant Pkwy, Shreveport, LA 71101-3206 Send email to Eldorado Resort Casino
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A BBB Accredited Business since 12/27/2005
BBB has determined that Eldorado Resort Casino meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Eldorado Resort Casino's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||7|
Contact InformationPrincipal: Mr. Mike Whitemaine - (General Manager)Ms. Helen Black
Casinos, Hotels, Restaurants
Products & Services
This company operates a casino,with table games, slots & poker. They also have a restaurant, bar, & hotel.
BBB Program ParticipationThis company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry TipsBBB Warns of Deceptive Travel-Related Promotions
Getting the Best Hotel Rate
Vacation and Travel