BBB Accredited Business since 08/26/2005
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A BBB Accredited Business since 08/26/2005
BBB has determined that CapitalOne meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered CapitalOne's rating include:
- Government action(s) against business.
Factors that raised CapitalOne's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.Type: unknown
Contact InformationPrincipal: Ms. Misti Ballard (Administrative Asst.)Ms. Lacy McMillen (President)
BBB Program ParticipationThis company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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