Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bonvenu Bank has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bonvenu Bank

      2711 E Texas St Bossier City, LA 71111-3745

      BBB Accredited Business
    • Bonvenu Bank

      2005 Benton Rd Bossier City, LA 71111-3520

      BBB Accredited Business
    • Bonvenu Bank

      9237 Mansfield Rd Shreveport, LA 71118-3124

      BBB Accredited Business
    • Bonvenu Bank

      1545 E 70th St Shreveport, LA 71105-5049

      BBB Accredited Business
    • Bonvenu Bank

      330 Marshall St STE 120 Shreveport, LA 71101-3026

      BBB Accredited Business

    Business ProfileforBonvenu Bank

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/1/1985

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Citizens National Bank, NA. started in 1985. CNB has 13 locations across Caddo, Bossier, Webster, Desoto and Jefferson Parish. We provide a personal banking experience to our customers. Community involvement is a large part of our culture.

    Products & Services

    Citizens National Bank provides personal and business banking products. Our mortgage department can assist customers with buying, building or refinancing their home. CNB offers an investment services program through Ameriprise Financial Service, LLC

    Business Details

    This is a multi-location business.

    Find a Location

    Bonvenu Bank has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bonvenu Bank

        2711 E Texas St Bossier City, LA 71111-3745

        BBB Accredited Business
      • Bonvenu Bank

        2005 Benton Rd Bossier City, LA 71111-3520

        BBB Accredited Business
      • Bonvenu Bank

        9237 Mansfield Rd Shreveport, LA 71118-3124

        BBB Accredited Business
      • Bonvenu Bank

        1545 E 70th St Shreveport, LA 71105-5049

        BBB Accredited Business
      • Bonvenu Bank

        330 Marshall St STE 120 Shreveport, LA 71101-3026

        BBB Accredited Business
      Location of This Business
      2711 E Texas St, Bossier City, LA 71111-3745
      BBB File Opened:
      11/1/1985
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Started Locally:
      1/1/1985
      Accredited Since:
      11/1/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Number of Employees:
      201
      Alternate Business Name
      • Citizens National Bank, NA
      Hours of Operation

      Primary

      M:
      9:00 AM - 4:00 PM
      T:
      9:00 AM - 4:00 PM
      W:
      9:00 AM - 4:00 PM
      Th:
      9:00 AM - 4:00 PM
      F:
      9:00 AM - 5:00 PM
      Business Management
      • Mr. Jason Smith, President/CEO
      Contact Information

      Principal

      • Mr. Jason Smith, President/CEO

      Customer Contact

      • Ms. Hannah Bourque, Human Resources Manager
      • Mr. Charles Coleman, Executive Vice President
      • Mr. Jason Smith, President/CEO
      • Mrs. Dawn Bastarache, EVP, COO
      • Mr. Jason D Smith, President/CEO
      • Ms. Cindy Aubrey, VP Marketing & Sales
      • Mrs. Frances Dufrene, Executive Vice President
      Additional Contact Information

      Fax Numbers

      • (318) 741-8287
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael W

      1 star

      02/14/2024

      No stars I had my account hacked made a police report and wanted to close that account and open a new one they refused to open me a new account so I closed my account and went elsewhere with my money. I still have not gotten the $900 back.

      Local BBB

      BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.