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In Central Louisiana and the Ark-La-Tex

BBB Business Review

BBB Accredited Business since 06/14/2010

E N Auto Clinic

(903) 791-07413221 N. State Line Avenue, TexarkanaTX 75503 Send email to E N Auto ClinicView Additional Web Addresses

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Description

EN Auto Clinic diagnoses, repairs, and services all types of foreign and domestic vehicles. This would include anything as small as wiper blades or oil changes, to major things like engine or transmission replacements. Call or come by!

BBB Accreditation

A BBB Accredited Business since 06/14/2010

BBB has determined that E N Auto Clinic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised E N Auto Clinic's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
07/01/2013Problems with Product / Service

Industry Comparison| Chart

Auto Repair & Service, Auto Air Conditioning

Additional Information

top
BBB file opened: 06/14/2010Business started: 01/01/2005
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Nelson Valladares (Owner)
Business Category

Auto Repair & Service, Auto Air Conditioning

Products & Services

This company offers auto repairs, auto heating and air conditioning, and state inspections. Professional and personal service. AC Certified technicians. MAC certification. ASE Certified Technicians. Certified Texas State Inspection Technicians.

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 08:00 AM to 04:00 PMSun: 09:00 AM to 03:00 PM
Refund and Exchange Policy

Most parts have a 1 year warranty, unless otherwise specifically stated. This company stands behind its work, and if our Technicians didn't do it well enough, we will redo it until it is right.

Service Area

Texarkana Area and the Ark-La-Tex

Alternate Business Names
EN Auto Clinic
Industry Tips
The Hail Season is Here

Photos & Videos

Photographs

1 Photo

Map & Directions

Map & Directions

Address for E N Auto Clinic

3221 N. State Line Avenue

Texarkana, TX 75503

To | From

LocationsX

1 Locations

  • 3221 N. State Line Avenue 

    Texarkana, TX 75503(903) 791-0741

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Louisiana and the Ark-La-Tex. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*E N Auto Clinic is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including text of consumer complaints and business responses in BBB Business Reviews on July 1, 2013 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB

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Industry Tips for Auto Repair & Service

The Hail Season is Here
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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