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Consumer Complaints

BBB Accredited Business since 06/20/2011

Harvey of Bossier City, Inc.

Phone: (318) 741-1337Fax: (318) 741-3031

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Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)BBB Closure Definitions
09/09/2013Problems with Product / Service | Read Complaint Details
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Complaint
vehicle maintance contract canceled will not refund or credit 2495.00
purchased a **** ****** pickup march of 2012
maintance contract was canceled by emailed on X-XX-XXXX policy no XXX XXXXXXX issued by LDS.
Received registerd letter from LDS on April 27
cancel policy that dealer would contact me within
10 days I went by dealership spoke with Mr ******
he said he would credit full amount.
I have received nothing sent register letter no
response been by dealership 3 times
please help I am a disable vet on fixed income
thank you

Desired Settlement
full refund of ******* plus interest paid

Business' Initial Response
We refunded Mr. ******* ***** on 8/26. The refund will go toward the balance on the vehicle. When there is a balance the refund must go to the lien holder.

09/25/2012Problems with Product / Service

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Auto Dealers-New Cars

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.