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Find a Location

Hadaway Collision and Automotive has 1 locations, listed below.

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    Business ProfileforHadaway Collision and Automotive

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2009

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hadaway Collision and Automotive offers automotive repair and collision repair.

    Products & Services

    This company is an automotive paint and body shop, which offers automotive repair and 24 hour towing. Some of our services include * Collision Repair * Color Matching * Custom Paint Jobs * Headlight Installation * Full Frame Straightening * Alignments * Dent Repairs * Scratch Removal * Paintless Dent Repair * Bumper Repair * Windshield Replacement * Auto Glass * Welding * Hail Damages

    Business Details

    Location of This Business
    3327 S Lake Dr, Texarkana, TX 75501-7944
    BBB File Opened:
    2/25/2003
    Years in Business:
    43
    Business Started:
    1/1/1981
    Accredited Since:
    1/20/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hadaway Collision, LLC
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Phil Hadaway, Owner
    • Mrs. Stacey Hadaway, Co-Owner
    Contact Information

    Principal

    • Mr. Phil Hadaway, Owner

    Customer Contact

    • Mr. Phil Hadaway, Owner
    • Mrs. Stacey Hadaway, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (903) 792-8833
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    On September 5th, 2023, I dropped off a car at Hadaway Collision for repair through a State Farm claim. I was promised written contracts and an estimate before and after the car was dropped of, but they were not provided. I received the estimate at 6:59pm Sept. 26. The estimate also became available through State Farm on the night of the 26th. I was informed yesterday that there are out of pocket expenses that have been added to my bill without my knowledge. They claim that they were approved by my step daughter, but she said she refused one repair (a battery replacement, FYI: car wasn't started for 15 days) and was told verbally by an estimator before the car was dropped off that the other repair (scuff on passenger side of bumper) would be included because it involved pieces that needed to be replaced for the funded repair. Hadaway Collision has added over $400 to the bill that should not be on it.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

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