BBB Business Review

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BBB Accredited Business since

Blizzard Entertainment Inc

Phone: (949) 955-1382 View Additional Phone Numbers 16215 Alton Pkwy, Irvine, CA 92618

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers computer and video game development and services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blizzard Entertainment Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

472 complaints closed with BBB in last 3 years | 111 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 35
Billing/Collection Issues 38
Delivery Issues 35
Guarantee/Warranty Issues 5
Problems with Product/Service 359
Total Closed Complaints 472

Customer Reviews Summary Read customer reviews

18 Customer Reviews on Blizzard Entertainment Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 2
Negative Experience 15
Total Customer Reviews 18

Additional Information

BBB file opened: May 01, 2013 Business started: 02/12/1991 in CA Business incorporated 01/09/2007 in CA
Type of Entity


Business Management
Mr. Mike Morhaime , President
Contact Information
Principal: Mr. Mike Morhaime , President
Customer Contact: Mr. Peter Ty, Custodian of Records
Number of Employees


Business Category

Video Games - Wholesale & Manufacturers Video Games - Dealers

Alternate Business Names
Blizzard Entertainment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.