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BBB Accredited Business since

SaveOnResorts.com LLC

Additional Locations

Phone: (858) 625-0630 View Additional Phone Numbers 5962 La Place Ct #100, Carlsbad, CA 92008 View Additional Email Addresses http://www.saveonresorts.com View Additional Web Addresses

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Description

This company offers a proprietary web based platform used by resorts, travel clubs, loyalty programs, and inventory distribution partners so customers can access travel services and or member benefits.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SaveOnResorts.com LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for SaveOnResorts.com LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 21 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 10
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

2 Customer Reviews on SaveOnResorts.com LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

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BBB file opened: June 21, 2006 Business started: 05/23/2003 in CA Business started locally: 05/23/2003 Business incorporated: 01/30/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Attorney General Seller of Travel Program
1515 K St #511, Sacramento CA 95814
http://ag.ca.gov/travel
Phone Number: (213) 897-8065
The number is 2099136.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kevin Schneider, Co-Owner Mr. Elliot Springer, Co-Owner Ms. May Nasser, Accounting Manager
Contact Information
Principal: Mr. Kevin Schneider, Co-Owner
Principal: Mr. Elliot Springer, Co-Owner
Number of Employees

90

Business Category

Travel Agencies & Bureaus Auto Renting & Leasing Hotels - Reservations Vacation Rentals Airlines - Ticket Agencies Cruises

Alternate Business Names
Premium Member Services
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Attorney General Seller of Travel Program 1515 K St #511, Sacramento CA 95814 Phone Number: (213) 897-8065 http://ag.ca.gov/travel

Industry Tips
Independent Travel Agents Timeshare Resale
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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Additional Email Addresses

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