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America's Tire

Phone: (949) 472-8840 View Additional Phone Numbers 2 Rancho Cir, Lake Forest, CA 92630 View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on America's Tire
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 01/01/1960 Business started locally: 01/01/1960 Business incorporated: 01/01/1960 in
Business Management
Danny Kerby Ms. Lee Anne Hinkle, Office Manager
Contact Information
Customer Contact: Ms. Lee Anne Hinkle, Office Manager
Principal: Danny Kerby
Number of Employees


Business Category

Tire Dealers

Alternate Business Names
Discount Tire Parnelli Jones The Reinalt-Thomas Corporation

Additional Locations


    2 Rancho Cir

    Lake Forest, CA 92630


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Additional Phone Numbers

  • (310) 324-2569(Phone)
  • (310) 328-6465(Phone)
  • (310) 378-3237(Phone)
  • (310) 519-9355(Phone)
  • (562) 429-2227(Phone)
  • (562) 698-0807(Phone)
  • (562) 865-9573(Phone)
  • (562) 981-5389(Phone)
  • (714) 534-7220(Phone)
  • (714) 662-1959(Phone)
  • (714) 775-2683(Phone)
  • (714) 894-1391(Phone)
  • (714) 901-8226(Phone)
  • (714) 960-1658(Phone)
  • (714) 964-6266(Phone)
  • (714) 979-1155(Phone)
  • (949) 364-9505(Phone)
  • (949) 639-0350(Phone)
  • (949) 951-2031(Phone)
  • (951) 597-8898(Phone)

Additional Web Addresses

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Complaint Detail(s)

10/28/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I went in today at 1:30PM to get a tire rotation on my waranteed tires. The warranty was applicable, yet I was denied the rotation because the clerk said that he was going to lose his job if he approved a rotation. He said that it was due to one of my tires being "bald." However, I have received a second opinion and was told that the tire is not "bald." The contract states that all rotations will be performed at no cost while the tires are under warranty. The clerk attempted to sell me two tires, even though he only misdiagnosed one as being "bald." I am on a social security income and am unable to purchase tires unnecessarily.

Desired Settlement: I would like them to abide by the contract and rotate my tires and no charge. If they still will not rotate them, then I want the Pirelli tire that the clerk claims is bald to be replaced at no charge, which is also according to the warranty.

Business Response:

Too Whom It May Concern,

We have now left two messages for Ms. ****** ***** on Monday 10-13-2014 & 10-16-2014. We look forward to discussing this matter with her and finding a resolution that both parties will be delighted with. The phone number to our regional office is ************ 8am-5pm Mon-Fri. If we do not hear from Ms. ***** by the end of business Monday 10-20-2014 we will consider this matter resolved.

Best Regards,

**** *****

Assitant Vice President

Americas Tire Company

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I did not get the calls, but I will call American Tires on Monday.


****** *****

Business Response: Too Whom It May Concern,

I have left two voicemails and emailed Ms. ***** without a call back or respond to email. We would love to discuss this to try to resolve this situation.
************ is our office phone number. We welcome the call 8:00am-5:00pm Mon- Fri.

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

While I'm satisfied with the tire rotation that was initially refused, from this past experience, I'm concerned that you will not honor the warranty on the tire you claim is bald.


****** *****

10/10/2013 Problems with Product/Service
8/23/2013 Problems with Product/Service