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Timeshare Resales Worldwide

Phone: (800) 297-0977 Fax: (866) 284-1604 410 S Santa Fe Ave #103 , Vista, CA 92084 http://www.alltimeshare.com/ ! There is an alert on Timeshare Resales Worldwide !


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Description

This company offers timeshare resales.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Timeshare Resales Worldwide include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Timeshare Resales Worldwide
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 29, 1993 Business started: 05/01/1986 in CA Business incorporated 12/29/2000 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Bureau of Real Estate
1651 Exposition Blvd, Sacramento CA 95815
http://bre.ca.gov/
Phone Number: 1 (877) 373-4542
Fax Number: (916) 263-8641
The number is 01328143.

Type of Entity

Corporation

Business Management
Mr. Larry Hayden, CEO
Contact Information
Principal: Mr. Larry Hayden, CEO
Number of Employees

5

Business Category

Timeshare Companies Real Estate Vacation Time Share

Alternate Business Names
All Time Share Challenger Enterprises Services Inc
Additional Information

Mr. Larry Hayden has informed the BBB of an ongoing operation targeting consumers seeking to sell their timeshare. This operation has taken on various forms. Previously, timeshare owners nationwide were being solicited via telephone by persons falsely representing themselves as being from Vacation Realty International. These callers were feigning employment with Vacation Realty International, directing consumers to the Vacation Realty International/Timeshare Resales Worldwide BBB report at www.Alltimeshare.com and subsequently collecting non-refundable upfront fees ($1500- $2100). The callers were corresponding with consumers via email sent from VacationRESALESInternational@gmail.com. 

As of late 2013, timeshare owners are now being contacted by a company purporting to be Timeshare Resales Worldwide. This company is cold calling consumers in order to elicit business from them. This company is also sending out a fraudulent contract using Timeshare Resales Worldwide’s business name, logo and website.

The following contact information was provided by to these timeshare owners: 

Phone: 770-347-7681

Toll Free: 855-816-9497

Email: mytimeshareservices1@gmail.com 

The BBB is encouraging anyone who is contacted by a "representative" claiming affiliation with VRI, Vacation Resales International, or Timeshare Resales Worldwide to contact Mr. Larry Hayden directly via email ​larry@alltimeshare.com, and include copies of any paperwork received, prior to providing any form of payment to the caller. Canadian citizens are now being targeted to send money via Moneygram to the upfront fee perpetrator, specifically Occidental resort owners. The imposters are now using the name "Larry Hayden" in order to solicit money from unsuspecting consumers.

Per Mr. Hayden, the scams have been discovered to originate from the Dominican Republic, and consumers should refer to the following websites to seek assistance in recovering funds:

http://santodomingo.usembassy.gov/fpu-e.html

​http://www.fbi.gov/contact-us

Industry Tips
Timeshare Resale

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    410 S Santa Fe Ave #103

    Vista, CA 92084 (800) 297-0977

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/20/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I found this company on the internet. Having seen their very high BBB rating, I thought that I could use their service. I followed all contact steps made available in their website, and received back exactly one perfunctory email that did not answer my question. As a matter of fact, the email that I did receive said that it had an attachment of a form that I could complete and return to the company to receive the correct information. However, the email I received did not have an attachment. I subsequently tried again to contact them through their website. No response. Then I replied twice to the email that I had received, but got no response either time. Then I searched the website, to see if I could find the form that they had alluded to, but the only form I found would not allow me to submit it online. I tried repeatedly to submit that online form, but it failed to submit on eight separate occasions. I then forwarded all of that information to the originator of the email that had the missing attachment, and again I have received no reply. This is anything but an A+ rated business. In fact the only reason I am filing this complaint is that they do advertise as a BBB A+ rated business, and they have refused to offer any help or assistance to me for al most 2 weeks now. As a matter of fact, they have not contacted me in any way whatsoever, other than the original perfunctory reply email that was supposed to have had an attachment, but did not.

Desired Settlement: I simply wish that the business stop advertising as a BBB A+ rated company and wish that BBB would take necessary steps to halt that advertising since this is an alleged member company.

Consumer Response: Yes, I would like for the business to respond. I would be very interested in their response, since they advertise this A+ rating. Thank you for yourm assistance.

Business Response:

I apologized to Mr. ****** about the delay in responding to him, explaining that I had been sick and it caused me to get behind in my work.
 
He told me today that all is well, in fact he is considering a purchase of one of our timeshare products.
 
***** ******, President/Founder
Timeshare Resales Worldwide

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID********, and find that this resolution would be satisfactory to me.  The business has performed this action and I will consider this complaint resolved. I would have some concern about the business significantly advertising its A+ rating, but nevertheless I have communicated frequently with Mr. ****** and accept his explanation.

Regards,

*** ******