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BBB Accredited Business since

Vox Call

Phone: (866) 290-3083 Fax: (619) 401-9134 333 H St #5000, Chula Vista, CA 91910 View Additional Email Addresses http://www.voxcall.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers a prepaid international calling service able to be used with any phone, as well as a distributor agent program enabling brick and mortar store owners to sell international long distance calling and mobile top-ups directly from their store.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vox Call meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vox Call include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Vox Call
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 09, 2010 Business started: 01/25/1997 in CA Business incorporated 11/02/2007 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Itzkowitz, CEO Mr. Alfonso Ramirez, Operations Manager
Contact Information
Principal: Mr. Eric Itzkowitz, CEO
Customer Contact: Mr. Alfonso Ramirez, Operations Manager
Related Businesses
SpeedyPin LLC
Number of Employees

8

Business Category

Telephone Pre-Paid Card Sales & Distribution

Products & Services

Vox Call sells the following brand(s): Vox Call

Vox Call offers the following product(s): Prepaid International Calling Services

Method(s) of Payment
Major Credit Cards, PayPal
Refund and Exchange Policy
For Refund & Exchange Policy please see: http://www.voxcall.com/help
Alternate Business Names
SpeedyPin LLC
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.