BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

McDaniel Tax and Administrative Services

Phone: (619) 481-8115 Fax: (815) 550-8781 View Additional Phone Numbers 3802 Adams Ave, San Diego, CA 92116 ! There is an alert on McDaniel Tax and Administrative Services !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers tax preparation and planning, bookkeeping, preparation of financial statements, payroll, business consulting, contract compliance, notary services, and various legal filings.

In addition to 10 unanswered complaint notices, BBB contacted this business on 9/3/13, 9/24/13 and 9/30/13 regarding failure to respond to BBB correspondence, customer service complaints and a pattern of complaints by consumers alleging intentionally misfiled tax returns. This company has since failed to respond in writing addressing these concerns.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for McDaniel Tax and Administrative Services include:

  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for McDaniel Tax and Administrative Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Additional Complaint Information

Consumer complaints are alleging the mis-filing of their taxes. Several consumer complaints allege the company improperly filed their taxes and applied for certain credits that the consumers are not eligible for. As a result of this, those consumers were audited and incurred penalties. The company has failed to respond to most complaints brought by the BBB. The BBB attempted to contact the company regarding this pattern but the company did not respond.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on McDaniel Tax and Administrative Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 24, 2009 Business started: 07/24/2009 in CA Business incorporated 05/02/2013 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Tax Education Council
Post Office Box 2890, Sacramento CA 95812
Phone Number: (877) 850-2832
The number is 123711.

Type of Entity


Business Management
Mr. Charles McDaniel, Owner
Contact Information
Principal: Mr. Charles McDaniel, Owner
Number of Employees


Business Category

Tax Return Preparation Accounting Services Bookkeeping Service Notaries Public Payroll Service

Method(s) of Payment
Cash, Personal Check, Business Check, Visa, Mastercard, American Express, Money Order
Alternate Business Names
Tobyco Services Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

California Tax Education Council Post Office Box 2890, Sacramento CA 95812 Phone Number: (877) 850-2832

California Board of Accountancy 2000 Evergreen St #250, Sacramento CA 95815-3832 Phone Number: (916) 263-3680 Fax Number: (916) 263-3675

Industry Tips
Identity Theft Tax Preparers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.