BBB Business Review
This Business is not BBB accredited
Phone: (619) 481-8115 Fax: (815) 550-8781 3802 Adams Ave, San Diego, CA 92116 ! There is an alert on McDaniel Tax and Administrative Services !
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This company offers tax preparation and planning, bookkeeping, preparation of financial statements, payroll, business consulting, contract compliance, notary services, and various legal filings.
In addition to 10 unanswered complaint notices, BBB contacted this business on 9/3/13, 9/24/13 and 9/30/13 regarding failure to respond to BBB correspondence, customer service complaints and a pattern of complaints by consumers alleging intentionally misfiled tax returns. This company has since failed to respond in writing addressing these concerns.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for McDaniel Tax and Administrative Services include:
- Failure to respond to 10 complaints filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||11|
Additional Complaint Information
Consumer complaints are alleging the mis-filing of their taxes. Several consumer complaints allege the company improperly filed their taxes and applied for certain credits that the consumers are not eligible for. As a result of this, those consumers were audited and incurred penalties. The company has failed to respond to most complaints brought by the BBB. The BBB attempted to contact the company regarding this pattern but the company did not respond.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
California Tax Education Council
Post Office Box 2890, Sacramento CA 95812
Phone Number: (877) 850-2832
The number is 123711.
Type of Entity
Business ManagementMr. Charles McDaniel, Owner
Number of Employees
Tax Return Preparation Accounting Services Bookkeeping Service Notaries Public Payroll Service
Method(s) of PaymentCash, Personal Check, Business Check, Visa, Mastercard, American Express, Money Order
Alternate Business NamesTobyco Services Inc
The following Government Agency(s) or Association(s) may be able to provide you additional information:
California Tax Education Council Post Office Box 2890, Sacramento CA 95812 Phone Number: (877) 850-2832 http://www.ctec.org
California Board of Accountancy 2000 Evergreen St #250, Sacramento CA 95815-3832 Phone Number: (916) 263-3680 Fax Number: (916) 263-3675 http://www.dca.ca.gov/cba