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This business is not BBB accredited.

A1 Pool Parts

Additional Locations

Phone: (888) 841-5050 1426 E Spruce St, Ontario, CA 91761 http://www.a1poolparts.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is an online retailer for swimming pool parts.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A1 Pool Parts include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A1 Pool Parts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 10, 2013 Business started: 10/13/2004 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Ryan Foster, President
Contact Information
Principal: Mr. Ryan Foster, President
Number of Employees

9

Business Category

Swimming Pool Equipment & Supplies Online Retailer

Hours of Operation
M: 6:00 AM - 5:00 PM
T: 6:00 AM - 5:00 PM
W: 6:00 AM - 5:00 PM
Th: 6:00 AM - 5:00 PM
F: 6:00 AM - 5:00 PM
S: 7:00 AM - 4:00 PM
Su: 7:00 AM - 4:00 PM
Refund and Exchange Policy

We strive to arm you with the knowledge, backed by our decades of experience in the pool supply industry, to enable you to purchase the right product for your pool system at the lowest possible price. Therefore, we have established the following return policy in order to continue to provide you with the lowest prices possible. This policy is both fair and consistent with ethical and standard practices. 

You may view our full return policy here: www.a1poolparts.com/help/return-policy

Service Area
We sell to customers throughout the nation. We offer discounted delivery to customers in Orange County, the San Gabriel Valley, CA, and parts of the Inland Empire (Riverside area). We offer equipment installation in Orange County, CA only.
Products & Services

We sell pool pumps, pool filters, pool heaters, automation systems, pool motors, pool chemicals, and accessories.

We offer free will call pickup in Santa Ana, CA and discounted delivery to Orange County, San Gabriel Valley, and the Inland empire.

Industry Tips
High Pressure Sales Tactics
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.