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San Diego, Orange and Imperial Counties

BBB Accredited Business since

GeorgeSports.com

Phone: (866) 933-4217 Fax: (866) 933-4217 725 Queenstown Ct. Ste B, San Diego, CA 92109 http://www.georgesports.com

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Description

This company sells archery and hunting equipment, including bow and arrow Sets, archery accessories, hunting clothing and hunting gear.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that GeorgeSports.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for GeorgeSports.com include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on GeorgeSports.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 13, 2011 Business started: 02/01/2008 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. George Schreiner, Owner
Contact Information
Principal: Mr. George Schreiner, Owner
Number of Employees

4

Business Category

Sporting Goods - Retail Sportswear - Retail Womens Apparel - Retail Clothing - Retail Internet Shopping Baseball Cards & Sports Memorabilia Boat Equipment & Supplies Camping Equipment Collectibles Exercise Equipment & Machines - Sales Mens Clothing & Furnishings - Retail

Industry Tips
Internet Shopping

Additional Locations

  • 725 Queenstown Ct. Ste B

    San Diego, CA 92109

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Types of Complaints Handled by BBB

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  • Advertising or Sales
  • Billing or Collection
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  • Guarantee or Warranty

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Complaint Detail(s)

2/27/2012 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I order a *** pillow in November 2011. They sent me the wrong one. So I emailed the company and they said they didn't have any so they sent me something I didn't order. I emailed the company on December 2 and they told me I had to send it back to them. I had to pay the shipping cost out of pocket. I contacted Georgesports.com told them I had sent it back to them and that I wanted to be reimbursed for my shipping. They said no problem. Well I just emailed them again ** now its January 21 and I haven't received anything from them. Its been over 2 months that I have been waiting for my money back from this company. I'm not sure why it would take this long. I'm very very upset and will never buy anything from this so called company again! When someone orders something online they should get what they order. A company shouldn't have any right to just send you something else. I ordered what I ordered ** that was what I wanted!

Desired Settlement: I would like my money back. Been waiting for 2 months for it.

Business Response: We shipped this customer's order in a timely fashion but unfortunately the style of the product had changed so the customer wasn't happy with it.  We of course accepted a return and agreed to refund all original charges, including shipping, plus pay for all return shipping charges due to our error in shipping the new style product.  Customer has been refunded for all charges plus return shipping. Unfortunately because there were two refunds coming from separate sources (directly from GeorgeSports, and from our selling partner ******), there was a delay in issuing the refunds. We sincerely apologize for the delay in processing all refunds.

Best Regards,

****** *********
GeorgeSports.com

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***** ********