BBB Business Review
This Business is not BBB accredited
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This company offers skin care products.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for BellaLabs include:
- 167 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Advertising issues found by BBB
Factors that raised the rating for BellaLabs include:
- Length of time business has been operating
- Response to 167 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||39|
|Total Closed Complaints||167|
Additional Complaint Information
This company uses an auto-billing program for their online product. This auto-billing program begins after a free 14-day trial. Consumers must agree to the auto-billing program prior to ordering their free trial. By agreeing to the auto-billing program consumers agree that if they do not cancel within the 14 days and follow the company cancellation policies, they will be billed for a subsequent, regular shipments of the product until they do cancel. The terms and conditions are stated on the website and consumers must agree to the terms and conditions by checking a box prior to placing an order for the free trial. The BBB encourages consumers to read the terms and conditions in full prior to requesting the free trial.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. Richard Fowler, Managing Partner
Number of Employees
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov