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San Diego, Orange and Imperial Counties

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BBB Accredited Business since

Healthy Feet Store

Phone: (858) 547-8800 Fax: (858) 547-8812 View Additional Phone Numbers 7965 Dunbrook Rd #C, San Diego, CA 92126 http://www.healthyfeetstore.com View Additional Web Addresses

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Description

This company offers orthopedic, therapeutic and diabetic shoes as well as foot and ankle care products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Healthy Feet Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Healthy Feet Store include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Healthy Feet Store
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: May 23, 2007 Business started: 01/22/2004 in CA Business incorporated: 01/22/2004 in CA
Type of Entity

Corporation

Business Management
Ms. Margaret Backer, CFO Ms. Jennifer Hurless, CEO Mr. Richard L Backer, President
Contact Information
Principal: Ms. Margaret Backer, CFO
Principal: Ms. Jennifer Hurless, CEO
Number of Employees

11

Business Category

Shoes - Orthopedic

Method(s) of Payment
Visa Master Card Discover American Express Paypal
Refund and Exchange Policy
Full refund within 30 days, store credit between 30 days and 6 months. Free exchanges, call for UPS label
Service Area
Serving World Wide Web
Alternate Business Names
Healthy Shoe Store The Healthy Feet Store Inc
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Discount CouponsX

Discount Coupons for Healthy Feet Store

DISCOUNT: 5% OFF when you enter BBB at checkout.

This company offers supportive, orthotic-friendly shoes.

To receive discount, contact (866) 324-3338 or enter BBB on company website.

This BBB Discount Offer is not valid in conjunction with any other discount, offer, special or promotion.

This BBB Discount Offer has no expiration date.
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Phone Numbers

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Additional Web Addresses

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