BBB Business Review

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BBB Accredited Business since

Superlamb Inc

Phone: (858) 566-2031 Fax: (858) 566-1908 View Additional Phone Numbers 8026 Miramar Rd, San Diego, CA 92126 http://www.superlambauto.com View Additional Web Addresses ! There is an alert on Superlamb Inc !


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Description

This company offers a full line of sheepskin products, from seat covers to UGG Boots.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superlamb Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Superlamb Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Superlamb Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 26, 1996 Business started: 01/03/1978 in CA Business incorporated 01/03/1978 in CA
Type of Entity

Corporation

Business Management
Mr. Lindsay Gulliver, Owner Ms. Liz Gulliver, Vice President
Contact Information
Principal: Mr. Lindsay Gulliver, Owner
Number of Employees

11

Business Category

Sheepskin Specialties Shoes - Retail Auto Seat Covers, Tops & Upholstery Aircraft Upholsterers Auto Accessories Auto Floor Coverings Boots

Additional Information

A Superlamb Inc representative called to inform us on a scam that is currently going on involving the business. The people are using the company's address, name and phone number. Superlamb Inc became aware of the scam when the business was contacted by several consumers wondering why the business sent them a cashiers check. Superlamb Inc did research and found out that someone made a UPS account using their company name, phone number and address as their return information.

The UPS account was in the name of Allan Carl, he is sending fraudulent cashier checks to consumers. The consumers that are being targeted are people who previously or are currently selling items on craigslist or consumers who have sent their resume to a craigslist ad offering employment. The craigslist ad was believed to be created by the same person who opened the fraudulent UPS account, Allan Carl. The cashier checks are from University Bank with a PO Box address in San Diego. Superlamb Inc is not on the actual check. The business address, name and phone are used for returning the UPS package(check) sent to consumers. 

The checks are able to be cashed then the cashier checks bounce after the fact when it is found that there is no money on the other end. Superlamb Inc said they will probably be getting billed for the fraudulent checks and they were advised by UPS to send the invoices to the account holder with the San Francisco address.

UPS has cancelled the fraudulent account that was opened on 10/8/13 out of San Francisco. So far, 26 packages have been sent to consumers. 

The following agencies may be contacted to file a complaint:

U.S. Federal Deposit Insurance Corporation (FDIC)15 Rockdale StreetBraintree MA 02184Website: http://www.fdic.gov/

Federal Trade Commission10877 Wilshire Blvd.Los Angeles CA 90024Phone Number: (877) 382-4357Website: http://www.ftc.gov


UPS has cancelled the fraudulent account that was opened on 10/8/13 out of San Francisco. So far 26 packages have been sent to consumers. Co wanted to make us aware so we know what to tell consumers if they call or filed a complaint about this. I believe the person was Lindsey who I spoke with. SLG

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.