BBB Logo

Better Business Bureau ®
Start With Trust®
San Diego, Orange and Imperial Counties

BBB Business Review

Download Download Download

BBB Accredited Business since

Security One International Inc

Find a Location

Phone: (888) 584-5152 View Additional Phone Numbers 3401 Adams Ave #A27, San Diego, CA 92116 http://www.securityoneonline.com

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers alarm system installation and maintenance to residential and commercial clients.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Security One International Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Security One International Inc include:

  • Length of time business has taken to resolve complaint(s)

Factors that raised the rating for Security One International Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 76 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

76 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 73
Total Closed Complaints 76

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Security One International Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: April 22, 2013 Business started: 02/05/2007 in CA Business incorporated: 02/05/2007 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Security & Investigative Services
2420 Del Paso Road, Suite 270, Sacramento CA 95834
http://www.dca.ca.gov/bsis
Phone Number: (916) 322-4000
Fax Number: (916) 575-7290
The number is 6583.

Bureau of Security & Investigative Services
2420 Del Paso Road, Suite 270, Sacramento CA 95834
http://www.dca.ca.gov/bsis
Phone Number: (916) 322-4000
Fax Number: (916) 575-7290
The number is 5107.

Type of Entity

Corporation

Business Management
Mr. Claudio Hand, Owner/President Mr. Alan Aragon, Customer Service Manager
Contact Information
Customer Contact: Mr. Alan Aragon, Customer Service Manager
Principal: Mr. Claudio Hand, Owner/President
Number of Employees

18

Business Category

Security Control Equipment & System Monitors Security Systems Consultants Burglar Alarm Systems - Dealers, Monitoring & Service

Products & Services

Security One International Inc sells the following brand(s): Honeywell and GE.

Security One International Inc offers the following product(s): Security One installs alarm systems, cameras and energy saving home automation products.

Alternate Business Names
Security One
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Discount CouponsX

Discount Coupons for Security One International Inc

DISCOUNT:  50% off Activation & Installation. Promo Code: BBB

This company offers wireless residential and commercial alarm systems. 

To receive this discount, contact 888-584-5152 or print out this BBB Discount Offer and bring it with you. 

This BBB Discount Offer is not valid in combination with any other discount, offer, special, or promotion. 

This BBB Discount Offer has no expiration date. 
DISCOUNT:  50% off Activation & Installation. Promo Code: BBB

This company offers wireless residential and commercial alarm systems. 

To receive this discount, contact 888-584-5152 or print out this BBB Discount Offer and bring it with you. 

This BBB Discount Offer is not valid in combination with any other discount, offer, special, or promotion. 

This BBB Discount Offer has no expiration date. 
DISCOUNT:  50% off Activation & Installation. Promo Code: BBB

This company offers wireless residential and commercial alarm systems. 

To receive this discount, contact 888-584-5152 or print out this BBB Discount Offer and bring it with you. 

This BBB Discount Offer is not valid in combination with any other discount, offer, special, or promotion. 

This BBB Discount Offer has no expiration date. 
X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations