Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Paul Mitchell the School San Diego

Phone: (619) 398-1590 Fax: (619) 398-1591 410 A St, San Diego, CA 92101 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers cosmetology courses and hair services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paul Mitchell the School San Diego meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Paul Mitchell the School San Diego include:

  • Length of time business has taken to respond to complaint(s)

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paul Mitchell the School San Diego
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 15, 2004 Business started: 12/27/2000 in CA Business incorporated 12/27/2000 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau for Private Postsecondary Education
2535 Capitol Oaks Dr #400, Sacramento CA 95833
Phone Number: 888-370-7589
Fax Number: 916-263-1897
The number is 18469200.

Type of Entity


Business Management
Mr. Winn Claybaugh, Co-owner Mrs. Joyce Cooper, Co-Director
Contact Information
Principal: Mr. Winn Claybaugh, Co-owner
Related Businesses
Robert Cromeans Salon
Number of Employees


Business Category

Schools - Academic - Colleges & Universities

Alternate Business Names
Von Curtis Inc

Additional Locations

  • 410 A St

    San Diego, CA 92101 (619) 398-1590


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/20/2016 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: I received a letter in the mail from Collections (transworld system inc) saying i owe Paul Mitchell $2,823 when I already paid the school for tuition in 2013. I graduated last september of 2014 and received my cosmetology license in december of 2014. You are not allowed to graduate or receive a stateboard date if you have not paid for tuition. I have made numerous calls and they have not returned any of my calls.

Desired Settlement: to discontinue claim because it is inaccurate.

Business Response: Hello,

This matter has been resolved. The former student had already contacted our Financial Aid office to rectify the incident. The Student no longer owes a debt to the school and has been taken out of collections. 

Thank you and have a great day!

***** ******


Paul Mitchell The School San Diego

*** * ***

*** ****** *** *****

************ *** ***


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Paul Mitchell the School San Diego
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)