BBB Business Review

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BBB Accredited Business since

Air Conditioning Guys Inc

Phone: (888) 856-2247 10065 Via de La Amistad #17, San Diego, CA 92154 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers retail air conditioning sales to customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Air Conditioning Guys Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Air Conditioning Guys Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Air Conditioning Guys Inc
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: April 25, 2014 Business started: 08/26/2013 in CA Business incorporated 08/26/2013 in CA
Type of Entity


Business Management
Mr. Louis Fuentes, Owner
Contact Information
Principal: Mr. Louis Fuentes, Owner
Number of Employees


Business Category

Retail Stores Air Conditioning Systems - Cleaning

Products & Services

Air Conditioning Guys Inc sells the following brand(s): AirFlow, B Air Ductless Air Conditioners Lennox, B Air Ductless Mini Splits, Goodman, Lennox, NEST Digital Thermostats, Trane, York

Air Conditioning Guys Inc offers the following product(s): Air Conditioning Products, Ductless Room Air Conditioners Nest WiFi Thermostats

Method(s) of Payment
We accept all major credit cards. We also offer 100% financing through Wells Fargo and are a HERO Registered Contractor for families wanting to finance home improvement projects through a County -Private means via their property tax over a 5-10 year period.
Refund and Exchange Policy
Thermostats must be returned in original condition within 15 days. Since B Air Conditioning systems are a product that have to be installed
in your home or office by a licensed contractor, which are deemed irrevocable services and goods, we cannot issue refunds after the order is
completed, which you acknowledge prior to purchasing any service or products. But we will always do our best to make our customers happy and resolving any issue that may arise. Our products come with a 10 year warranty Terms & Conditions Apply.
Industry Tips
High Pressure Sales Tactics

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.