Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Qdoba Mexican Grill has 331 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Qdoba Mexican Grill

              9330 Balboa Ave San Diego, CA 92123-1516

            • Qdoba Mexican Grill

              4923 E Chandler Blvd Phoenix, AZ 85048-0865

            • Qdoba Mexican Grill

              4865 Ward Rd Wheat Ridge, CO 80033-1902

            • Qdoba Mexican Grill

              70 Worcester Providence Tpke Millbury, MA 01527

            • Qdoba Mexican Grill

              300 Mishawum Rd #1A Woburn, MA 01801

            Business ProfileQdoba Mexican Grill

            Restaurants
            Multi Location Business

            Contact Information

            9330 Balboa Ave

            San Diego, CA 92123-1516

            Visit Website
            (858) 766-4889

            Customer Reviews

            1.16/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            58 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers Mexican foods.

            Business Details

            This is a multi-location business.

            Find a Location

            Qdoba Mexican Grill has 331 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Qdoba Mexican Grill

                9330 Balboa Ave San Diego, CA 92123-1516

              • Qdoba Mexican Grill

                4923 E Chandler Blvd Phoenix, AZ 85048-0865

              • Qdoba Mexican Grill

                4865 Ward Rd Wheat Ridge, CO 80033-1902

              • Qdoba Mexican Grill

                70 Worcester Providence Tpke Millbury, MA 01527

              • Qdoba Mexican Grill

                300 Mishawum Rd #1A Woburn, MA 01801

              Location of This Business
              9330 Balboa Ave, San Diego, CA 92123-1516
              BBB File Opened:
              10/9/2012
              Years in Business:
              15
              Business Started:
              9/16/2008
              Business Incorporated:
              3/21/2016
              Type of Entity:
              Corporation
              Alternate Business Name
              • Qdoba Restaurant Corporation
              Business Management
              • Mr. John Cywinski, CEO
              • Ms. Mel Tucker, CFO
              • Ms. Niema Frye
              Contact Information

              Principal

              • Ms. Mel Tucker, CFO

              Customer Contact

              • Mr. John Cywinski, CEO
              • Ms. Niema Frye
              Additional Contact Information

              Fax Numbers

              • (720) 898-2396
                Primary Fax
              • (858) 571-2101
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              58 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/23/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I use to go to Qdoba alot. I stopped going because the customer service just sucked and they also took off one of the main things I use to order. However I was given a reward from Qdoba due to customer service and I actually forgot about it. I was gonna use it one day but I ended up cooking. I go to the Qdoba store 3 days later and the reward is gone. When I ask Qdoba customer service I was told the reward expired. I was not aware of the expiration date. But it crazy how the expiration date was 3 days later. I would like to use my reward that was given to me. But if Qboda don't want the business then that's fine. I'm only one person and I can continue to go to Taco Cabana it is closer and they do have more locations.
              Read More
              Read 57 More Complaints

              Customer Reviews

              31 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joe D

              02/07/2024

              It is wonderfully clean, the food is great, and the staff is amazing. 12/10 would recommend.
              Read 30 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.