Business ProfileforLa Mesa RV Centers Inc

After purchasing ****** from LaMesa ** in **** **, we began to have basic, but fixable issues that required service. The catch is we had to bring ****** in from out of state and move it across town from our ** home to the ******* repair facility. After making a list of warranty items we were notified that the some items were going to take longer and we would have to move the ** back to our home while they received the parts. Since we had left town back to WA we arranged a family member to drive the hour across town and move the ** back to our home. We were told the list of items had been completed and we would only need 2 or 3 days for the water tank swap when we came back in. We scheduled a trip to fly in and have the ** repaired and drive it back to WA. Upon arrival we found that 3 of the 6 items were not fixed and 2 of the items were clearly on the ** and not checked. When confronting ****** about this item she talked circles and once she realized she couldn't talk her way out of it, she hung up on us. So once again we will have to fly home on short notice, make another trip in and in the meantime will have to have friends or family move the ** back and forth across the valley because of ************** advisors lack of competence or care. Checking to see if the jobs were done correctly is not a difficult aspect of the job, nor does it require any training, it really just requires someone to care. LaMesa ** doesn't care nor do they have a path for resolution. They don't offer any supervisor or management interaction. In our experience LaMesa doesn't care about anything other than the sale. On the last visit they told me I needed 2 batteries for $1000 and after approval they switched it to 4 batteries for $2000. Again, ****** was not interested in setting proper expectations which would have only taken 5 mins to lift the step in the entry way to look at the battery configuration. Worst experience I've ever had with a dealer of any vehicle.