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          Find a Location

          The Management Trust - Transpacific has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileThe Management Trust - Transpacific

            Property Management
            Multi Location Business
            BBB accredited business

            Contact Information

            15661 Red Hill Ave Ste 201

            Tustin, CA 92780-7328

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            Email this Business
            (800) 672-7800

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/11/2009

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers management services for Home Owners Associations.

            Business Details

            This is a multi-location business.

            Find a Location

            The Management Trust - Transpacific has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              15661 Red Hill Ave Ste 201, Tustin, CA 92780-7328
              Email this Business
              Years in Business:
              52
              Business Started:
              1/20/1972
              Business Incorporated:
              12/13/2006
              Accredited Since:
              3/11/2009
              Type of Entity:
              Corporation
              Alternate Business Name
              • Transpacific Management Service
              Business Management
              • Mrs. Michelle McCormick, Manager
              • Ms. Michelle Thomson, Manager
              • Mr. William Sasser, CEO
              • Ms. Pam Hunt, Manager
              • Mr. Charles Jeffries, Manager
              • Ms. Claudia Sitta, Manager
              • Ms. Katelyn Jones, Manager
              • Ms. Sherrie Fitschen, Division President - Transpacific
              • Ms. Diane Houston, Manager
              • Ms. Kimberly Streetman, Complaint Handler
              • Ms. Christina Gano, Division President
              • Ms. Roseanne Martinez, Division Executive Assistant
              Contact Information

              Principal

              • Mr. William Sasser, CEO
              • Ms. Sherrie Fitschen, Division President - Transpacific

              Customer Contact

              • Ms. Kimberly Streetman, Complaint Handler
              Additional Contact Information

              Fax Numbers

              • (714) 647-9393
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/22/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              Our community has been overlooked and neglected by the management trust company. Action items discussed in board meetings still have yet to be fulfilled.Per our last board meeting, we agreed to replace the landscaper with a new vendor effective ****, which slightly increased our ***************. However, the management trust company failed to provide a termination notice to the original landscaper and we are responsible for paying for the ongoing services that were suppose to discontinued. At the same time, we are paying increased dues for a new landscape vendor, whom we have yet to see service our community. No details such as landscape maintenance schedule been provided to us/board.
              Read More
              Read 9 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gee C.

              10/19/2021

              I've been living in one of their community for about 5 years. When I first moved in, they were okay. They answered not so quickly but at least did get back to me to my request or questions. But they just ignore your request now. I had some some water problem and requested repair multiple times but they never got back to me. And I had questions to the swimming pool policy as the water was super cold even during summer time and they didn't allow both parents to be with their child when they are playing in the water. Only one of us was able to come in no matter how many children you have. I sent 3 emails but not single word coming back to you. I called to *******************, the manager, 5 times and left voice mail 3 times but no hope here either. I gave up communicating with them and look forward to sell my place and move out asap.

              The Management Trust - Transpacific Response

              10/20/2021

              Hello. I regret reading that your experience with our Management company was not favorable. I would love to discuss this further with you either via phone or via email. Please let us know the best way to contact you so that we can ensure the service to owners is excellent. Thank you.

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

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